Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $29.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 430 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Symmetry Series Hard Shell's excellent protection and snug fit, frequently praising its clarity and effective MagSafe compatibility. While some wish for more color options and a slimmer profile, many appreciate the case's grippy texture and reasonable price. A few users noted potential issues with button quality and case discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-430 of 430 reviews
  • Rated 5 out of 5 stars

    Very nice case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is a very nice case! The camera lens bump is high enough that I feel my lenses will be protected. The front edge is raised enough to protect the front glass. And to it off it’s a pretty case!

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 3 out of 5 stars

    Looks great but performance lacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great but gets dirty easily and cant handle small drops. Already have a small crack in my screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, and very sturdy, perfect for the new iphone, only problem doesnt charge with tesla

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Otter Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the otterbox, always keeps my phone safe....i drop my phone a lot and it's never broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for a few weeks and still love it. It is exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent happy with the service and purchased item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Attention it’s was a amazing project with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 1 out of 5 stars

    Phone falls out of case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not fit my phone at all! My phone keeps falling out. Had to buy another phone case to protect my phone and was told that this case I bought is for a 14 pro max, which is why my phones doesn’t fit the case/

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Megan! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    DO NOT PURCHASE, WILL COME DEFECTIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came cracked, awful. DO NOT PURCHASE, WILL COME DEFECTIVE

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We would encourage you to reach out to the place of purchase, as we are confident they will be able to assist with the issue that occurred. Should any questions arise regarding the product, please reach out to our CS Team by phone or via chat, as we are always happy to help! OtterBox

  • Rated 1 out of 5 stars

    not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really not clear...........................................

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great Customer Service Team who would love to answer any questions or assist with any issues occurring with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox