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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max for its protective qualities, sleek fit, and compatibility with MagSafe. The design and clarity of the case are also appreciated, along with its grip, lightweight feel, and ease of use. Some customers have expressed concerns about the case color and its bulkiness, while others have noted the absence of yellowing so far.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 441 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case Protec the Iphone very well I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product recommendation 100% ..............

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great case for price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, easy to put on, and comfortable in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I drop all the time and it’s so protective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, perfect size. Delivery was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good and I love the products at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when I got my new phone as I don’t like not having a case, I plan on returning this case when I get a chance. The material seems to collect oil and needs to be wiped down. As far as protection goes it seems like a decent case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing a discoloration or difficulty getting your case clean. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad think it’s worth it for the money better than any other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is great dropped phone like 50+ times. Phone and case in good shape still. Love that I can see the color of my phone with this case

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 3 out of 5 stars

    Protects well but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case but given the size of the 15 pro max the corners of the case pop off when it’s in your pocket. Not a huge deal but for a $35 case is a little annoying. I expect better from otter box.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Bulky but great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Starts oxidizing after a week though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far (1 month in)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and cute, so far it has survived multiple drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 14 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, looking case, very sturdy, but slightly larger than what’s required to fit the unit inside the case so the unit is loose within the case probably needs another eighth of an inch to keep it firmly within the case

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Gets dirty easy unfortunately, but its expected on a clear case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with solid colors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case the translucent cases definitely get dirtier quicker

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Best case you can get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this OtterBox case for my iPhone 15 Pro Max because my husband has the exact same case and he's had it for ever a year and it's still in tact! I will only get OtterBox for now on!

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the stardust one and didn’t think the MagSafe symbol would be that prominent. I don't feel like it will offer much protection either for the price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Chris! We are sorry the MagSafe magnet array is more pronounced than what you anticipated. However, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement if something were to go wrong with that case! OtterBox

  • Rated 5 out of 5 stars

    Well built!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has done well at keeping my phone safe and is durable!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most chargers won’t fit with this case. You have to take care off for it to work.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! OtterBox designs and tests our charging cables to meet Apple’s design and performance guidelines. For optimal charging performance, we recommend using a compatible power source that meets Apple’s specifications. OtterBox

  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still protecting my phone 2 years later. iPhone 15 looks perfect.

    I would recommend this to a friend