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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max for its protective qualities, sleek fit, and compatibility with MagSafe. The design and clarity of the case are also appreciated, along with its grip, lightweight feel, and ease of use. Some customers have expressed concerns about the case color and its bulkiness, while others have noted the absence of yellowing so far.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 441 reviews
  • Rated 3 out of 5 stars

    Had better cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very cute, but it comes off the phone too easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case with my new iPhone very strong looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but a beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek / worth the amt I paid . Can be recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box case for iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice case, but I thought it was going to be bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic! East to install and easy to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting case that keeps the phone safe if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooooooooooooooooooooove itttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally think it’s good quality but it is very thick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you're looking for a clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear view. feels nice. Still shows the blue on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesomeness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great have dropped it a couple times already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, good quality, doing what expected.

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 2 out of 5 stars

    Rev

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful.I regret that it doesn't protect my iPhone from damage when I accidentally drop it which happened to my 14iPhoneProMax .The case cracked with the expensive Otter Box for MagSafe Hard Shell case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Kathy! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 % recommended lm super happy whit this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the firming not to thick and feels good In hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case overall. Camera area lip can be higher.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iPhone 15 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Portia loves her phone and it’s of use to her.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, but the hole to plug the charger is too small. I have to take the case off to charge it. I threw away the box so I can't even return it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      OtterBox designs its cases according to Apple Design Guidelines, and our products undergo extensive testing with various charging products. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this while traveling. I usually use magsafe and it works for this, but when I needed to charge with an Apple USB-C cable, the case prevented the cable from pluggjng in all the way. Now I need to find a razor blade to trim the plastic. I’ve used cheap $5 online cases that fit better than this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback about our case! We are always looking to improve our cases with feedback like yours. If you are experiencing issues with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. OtterBox

  • Rated 2 out of 5 stars

    Solid case but it has loose buttons

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and it feels like it would do a good job protecting my phone. The only issue is that the buttons are loose and rattle when you touch them.It’s pretty distracting.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing a rattling issue with the buttons on your case. This is not typical of the Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement to alleviate that annoying issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Case Button Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume up button on my case does not work. I know i can go into the store and get it replaced but now this is a hastle.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Kevin! We are so sorry to hear that you are experiencing an issue with the volume button on your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty! OtterBox