Customer Ratings & Reviews
- Model:
- 77-93094
- SKU:
- 6548596
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max for its protective qualities, sleek fit, and compatibility with MagSafe. The design and clarity of the case are also appreciated, along with its grip, lightweight feel, and ease of use. Some customers have expressed concerns about the case color and its bulkiness, while others have noted the absence of yellowing so far.
This summary was generated by AI based on customer reviews.
Phone case, WOW!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a week now. The only thing I don’t like is that it seems to collect lint from pockets. Nothing horrible. Looks nice on phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying your amazing Symmetry Series for Mag Safe case. Should we be able to assist with any questions or issues that arise regarding the case, please don't hesitate to reach out!
Good magnetic idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced in my opinion but as the phone is newer one the price is always high.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Robert! We hop you enjoy the protective nature and great features of the Symmetry Series for MagSafe. Please reach out to our CS Team by phone or via chat should any questions or concerns arise, as we are happy to help!
Otterbox phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute case very affordable cute style the floral style
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Kenya! We are so glad you are loving the floral style. Please feel free to reach out if any questions arise as you enjoy this case, as our Customer Service Team is always happy to help!
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst case i’ve bought from them! I have a Mag standing charger and it slips off. It does not hold it or charges my phone. I don’t have the same issues with my other case. Unless this on was defected but otherwise do not buy!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Iphone 15 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case, but the description said it was magnetic. It does not attach to my magnetic mount.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with the MagSafe capabilities of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Case color
ALREADY!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already yellowing ,,,and have not had it three months yet!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox phone case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is now December 2025 and it has turned yellow and cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Turn Yellow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use it will start to turn yellow. Otterbox will replace for shipping charge but still turn yellow shortly after.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Don’t recomennd
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone broke withing seconds. Didn’t help any thing. Ended buying a cheaper better one somewhere else
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Buyer Beware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a case that will prevent the phone from cracking don't buy this. I have been faithful to the OtterBox brand but both of my phones have cracked on the back side while in the case falling from no more than 3 feet from the ground
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Cons mentioned:Case color
Yellowed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellowed in a little over a month, had to return because it looked bad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a discoloration issue with your case. While it sounds like you remedied this issue via return to the retailer, please know for future reference that we have a great warranty and a fabulous Customer Service Team who is happy to assist!
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall purchased Maytag dryer broke after a few werj Replacement a week ago was broken- made noise immediately upon bring turned in - ask delivery man Went to Best Buy 30 minutes later and Manager said he'll get us another one. One week later (Dec 28) not a word. After several washes the rotating drum noise seems to have gone away...but that gives us little comfort. We are not gapoy
No, I would not recommend this to a friendPoor merchandise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective merchandise!!!!! The edge of the glass broke at a corner where it was attached to the surrounding rubber. Obviously some kind of a stress crack probably caused by an imperfect edge on the glass.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Gordon! We are so sorry to hear you experienced a crack with the screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Yellowed within a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a case. The magsafe magnets aren't all that strong and the clear case yellowed within a month of having it. For how much I paid for the case I'm a little upset I didn't get something else
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good case but my brand new phone kept over heating in it. I purchased another case by different brand and have had no issues.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for any issues experienced with your case. The case itself will not cause overheating issues with a device. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further troubleshooting or questions that may arise.
Poor Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality stained yellow in a couple days fell scree cracked!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.button space is horrible. i wouldn't buy this ever
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, George! We are so sorry to hear you are experiencing an issue with the button areas of your Symmetry Series for MagSafe. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a very thin case. It doesn’t seem like it would protect the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Symmetry Series is an amazing choice because it is both sleek and protective of your device! If our Customer Service Team may assist with any questions that arise, please always feel free to contact us at 1-855-688-7269 and we are happy to help.
Phone cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop once on ground an it broke, not a good ideal to buy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that your case broke following a device drop. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Pros mentioned:Protection
Case otter box protection to the max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cause has fallen 3-4 times and is intact. Protects amazing, no cracks and best of all, I don’t have to pay for a new phone.
I would recommend this to a friend