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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max for its protective qualities, sleek fit, and compatibility with MagSafe. The design and clarity of the case are also appreciated, along with its grip, lightweight feel, and ease of use. Some customers have expressed concerns about the case color and its bulkiness, while others have noted the absence of yellowing so far.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 441 reviews
  • Pros mentioned:
    Clarity, Protection

    Rated 5 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well I have dropped my new phone many times and there are no cracks or scratches I am glad that otterbox made a clear case so that they look good i used to not get otter boxes because they look bad

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox does it again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great protection! Otterbox, I don't need to say anything else!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone protector box protect the phone very well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Extraordinaire Cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gardener and flower lover, so this cover was an obvious choice. My friends love it too, I think they’re jealous.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice but the sides yellow and doesn’t give much protection but very cute, and has a MagSafe

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 4 out of 5 stars

    Nice & Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy but a little plain. Would love more vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Simple but cute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my daughters new IPhone. Cute little sparkles in case

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My new case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact case I was looking for!!! Perfect for my new apple 15 Pro. Recomend it!

    I would recommend this to a friend
  • Cons mentioned:
    Yellowing

    Rated 4 out of 5 stars

    Yellowed in 2 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine yellowed after 2 weeks… not sure if otterbox will replace it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and slim design…………………………..Amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 2 out of 5 stars

    Trash for sale!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was brand new, it was great! I loved it, glittering all over. But, now it’s been a few weeks and the sides are changing color. I washed it, did everything I could but still yellow. I tried to return it to the place that accepted money for it but they said contact Otter Boxed…Okay, so they replaced it with the exact same thing. So, in a few more weeks it’ll be yellow again. Then what? This is an awful process! I paid a good price for it and it’s trash.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our case! We work diligently to improve our products through your feedback. If you are having issues with your product, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Very nice case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is a very nice case! The camera lens bump is high enough that I feel my lenses will be protected. The front edge is raised enough to protect the front glass. And to it off it’s a pretty case!

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 3 out of 5 stars

    Looks great but performance lacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great but gets dirty easily and cant handle small drops. Already have a small crack in my screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, and very sturdy, perfect for the new iphone, only problem doesnt charge with tesla

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Otter Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the otterbox, always keeps my phone safe....i drop my phone a lot and it's never broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for a few weeks and still love it. It is exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent happy with the service and purchased item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Attention it’s was a amazing project with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Case color

    Rated 1 out of 5 stars

    Phone falls out of case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not fit my phone at all! My phone keeps falling out. Had to buy another phone case to protect my phone and was told that this case I bought is for a 14 pro max, which is why my phones doesn’t fit the case/

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Megan! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    DO NOT PURCHASE, WILL COME DEFECTIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came cracked, awful. DO NOT PURCHASE, WILL COME DEFECTIVE

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We would encourage you to reach out to the place of purchase, as we are confident they will be able to assist with the issue that occurred. Should any questions arise regarding the product, please reach out to our CS Team by phone or via chat, as we are always happy to help! OtterBox