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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 129 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 129 reviews
  • Rated 5 out of 5 stars

    Great phone at great price with fantastic service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone but also the best service at Best Buy ever. I knew I wanted the phone but Best Buy got my phone loaded when th the old one cleaned the old one for trade and out in 1 hour and half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. The clear is nice and Magsafe works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and she loves her phone and the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice. It’s got magnetic on the back that you couldn’t put one of those little things on. My daughter said two inside is a little magnet thing that you could take and glue it on your dashboard to hold your phone. Also thought that was such a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product itself , durable , affrodable and it works better than expected great oroduct couldnt ask for anything better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small magnet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but smaller vertical magnet seems to fall off very fast. Have had for less than 2 months. I did have to re glue the magnet.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is wonderful and the service I received in transferring information from for XS to this 16 went beyond my expectations. Johana and Dominic were extremely patient and knowledgeable. Keep them! They are both assets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on clearance so it was a good deal. Less $$$ and nicer than others I looked at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it..great service....quick with order...love it...wish i had more...gotta be tgere...gotta go...love ya...this gonna do?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with quality and price Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box! I dropped my phone 1 day after I purchased it and no damage at all. Excellent product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too lightweight and not as good in quality. Its price is higher that other model but quality wise not that good, very plain and basic. Wish I could return and get replacement with other model available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for a 2nd grader who can be quite destructible and it held up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Light not bulky like some OtterBox cases. Phone charges well with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with the newish iPhone case. OtterBox is by far the best case for phones and iPads in the biz.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New case for new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks great. Generally love Otterbox products. But this one, the part that covers the large bar/button on the right side of the iPhone 16 is extremely hard to use. Often when needed to click/double click it does not work. Will likely buy a different case when I have a few minutes

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 5 out of 5 stars

    Good producr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on phone. Good cover shield to protect device . Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute, holding up to the many drops I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to buy Electronics appliances TVs and the service is great and I've been a customer for many years and always got good service

    I would recommend this to a friend
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