Customer Ratings & Reviews
- Model:
- 77-96426
- SKU:
- 6589185
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max, highlighting its protective qualities, perfect fit, and solid build quality. Many appreciate the color options, appearance, grip, and comfortable feel, as well as the flawless MagSafe compatibility. Some customers mention the case adds some bulk and that the side buttons can be a little stiff. A few customers reported issues with the magnetic feature.
This summary was generated by AI based on customer reviews.
Beautiful and durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful case and wonderful quality. I highly recommend
I would recommend this to a friendCase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case os very stable and i really recomendable people to buy this.
I would recommend this to a friendOtterbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox product. This one also didn’t disappoint.
I would recommend this to a friendJust ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because I needed a case for my new phone but I quickly bought a different one. I don’t like the cut out for the new camera button and also the mag safe sticker came off the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the new Symmetry Series. We have taken your feedback to the company for future consideration.
Works well on my phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case. All of the controls are accessible.
I would recommend this to a friendI loved!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Color
Pretty but useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case causes my side button to be constantly pushed in and won't allow my phone to work properly. I normally love Otterbox cases and their customer service but this one is defective. The color is super pretty and I'm bummed that I won't be able to use it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected…………………………………………………………………………………..
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulkiness
Great case just didn’t work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t quite like was too bulky and made phone heavy but great protection overall
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great protection the case has to offer. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you enjoy this product.
Not full coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case has a great feel. Doent cover the area with new camera button and leaves edge of glass screen protector exposed. I’ve had 2 glass prtectoe break already (owned case 2 weeks). Otterbox, this is not acceptable!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Casey! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, and if the screen protectors are OtterBox products as well, we can assist you with replacement of them via our great warranty!
Looks better in pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks better in the pictures. Not like at all. Sorry
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the look of the case in person was not to your liking. Please reach out to our CS Team by phone or via chat if we can assist with any product questions!
Didn’t fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like a good case but The case I got did not fit the iPhone 16pro.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
It’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels sturdy, but looks basic, ended up returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions.
Not goo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case causes phone to overheat and also when case is on phone touch screen does not respond.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Otterbox that doesn't enclose the whole phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox case that doesn't fully enclose the whole phone. Why would you have a case that doesn't cover the whole phone?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please reach out to our CS Team by phone or via chat, and we are happy to help with any case questions you may have!
Doesn’t fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it fit my model pro 12. I have to remove case to turn ringer on or off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .The cases created for the iPhone 16 Pro Max is not backwards compatible to the iPhone 12 Pro. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Does not provide full coverage around the phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed to see that an Otterbox case is not fully enclosed. I returned the product for this very reason.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the new Symmetry Series. We have taken your feedback to the company for future consideration.
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just thought was too expensive and I didn't like it. I like otter boxes but not this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic it came off and doesn’t work. Was a terrible experience
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
- Pros mentioned:Fit, Protection
Would get Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. I am able to use my Mag safe ring and remove it to use my Mag safe charger. Its very protective and fits perfect. I have had no issues and would buy again
I would recommend this to a friend