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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 95 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    My Apple case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product……………………////……………………………………………………..\.\\\\\..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Its durable without being clunky. I love the clear so I can see the pretty color of my phone. Great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, well made, protects my phone and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Otterbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otterbox brand for my iPhones. They work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite case!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case otterbox never disappoints. I always go with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solid case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy a durable case for my daughter so picked one up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone case and works well. Happy buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case, it looks great on her pink iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad button covers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter boxes before but this one is not good. You can’t push side buttons on iPhone when cover is on, I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price and will work for want I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen has shattered 3 times next to the new camera button because this case does not fully go around the button. It is also uncomfortable to hold because of the gap in the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 3 out of 5 stars

    Hopeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the light weight aspect of it makes me feel uneasy. So far so good though

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the amazing protection the Symmetry Series case has to offer your device. If any questions or needs arise, please feel free to reach out to our Customer Service Team and we would be more than happy to help! OtterBox

  • Rated 1 out of 5 stars

    Don’t buy this as it has a design flaw!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, don’t buy this case! I have had great success with Otterbox phone cases in the past but this case has a design flaw. It does not completely protect the screen. After just two weeks, I cracked my protective screen in the spot where the case does not protect the screen. The crack soon had shards of glass coming off. Best Buy replaced the protective screen & credited me for the case. They helped me select a better designed case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our Customer Service Team, as we are happy to assist with this situation. OtterBox

  • Rated 3 out of 5 stars

    Outer box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows for my iPhone to keep it lil seek figure

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the sleek and slim design of this case. Should any questions or needs arise as you are enjoying the case, please do not hesitate to reach out to our Customer Service Team, as we are always happy to help! OtterBox

  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product that does it's job well Best Buy is quick and easy to work with

    I would recommend this to a friend
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