Customer Ratings & Reviews
- Model:
- 77-86512
- SKU:
- 6491684
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Symmetry Series Soft Shell for Samsung Galaxy S22 Ultra, particularly praising its protection, fit, and overall case quality. Many appreciate the transparency of the case, which allows the phone's design to be visible, as well as its ease of use and lightweight feel. Some customers have expressed concerns about the price and color discoloration over time.
This summary was generated by AI based on customer reviews.
Fast phone!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed, 120hz screen for smooth scrolling and best camera available for phones. Cant beat that. Zoom is incredible.
I would recommend this to a friendBought it for what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't protect my phone when I dropped it. Somehow the corner of my phone got chipped. I would have been better off not having the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello,
We're sorry to hear about the damage to your device while it was in a Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
S22 Ultra
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case as soon as i bought my s22 ultra. Wanted something a little more low profile. Did my YouTube research before thinking this would be the best case for my phone. I am now typing on a shattered phone. Dropped it from pocket height and it got destroyed. Back to bulky cases i guess.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series Clear case for your Galaxy S22 Ultra. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. For even more protection, we'd recommend pairing this case with one of our trusted screen protectors, like the Alpha Flex.
We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
BROKE EASILY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case 2 weeks ago and it already broke from the charging area.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Great look - buttons hard to press
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good case but the buttons are super hard to press
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Jeremy! We're happy to hear that you've been a fan of the Symmetry Series Clear case for your Galaxy S22 Ultra so far. We apologize if you're having some trouble with those buttons on the case though. If you're noticing that the buttons are a bit stiff, we find they will loosen up a bit with some additional usage. If this continues though, we'd be more than happy to look into your case replacement options with you under our fantastic product warranty. Please give our friendly Otters a buzz at 1-855-688-7269 with any questions or if you're in need of a new case.
Kindly,
OtterBox Customer Support
Phone Screen Protector.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It bubbles when touched while having wet fingers. That should not happen.
I would recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes the style and size but wireless charging does not work through the case for some reason
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with that Symmetry Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you end up running into any issues with your case, please don't hesitate to reach out to our stellar team of Customer Service Otters through the link below, or give us a ring at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it showed her phone with great sparkle. her burgundy phone looks great
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it because he can put pictures for a custom phone case
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Protects your phone. Great selection for S22.
I would recommend this to a friendGreat price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone . It was a great deal. I bought it for my brother
I would recommend this to a friendSamsung #1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Waited way to long to upgrade. Love the new features
I would recommend this to a friendCell cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice looking for being a OtterBox also, very good quality
I would recommend this to a friendOtter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not wo=k on my phone, case kept coming off phone
No, I would not recommend this to a friendRubber discolors so much too fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber on the case started to discolor within weeks and after 6 months it is completely brown. I will be buying a Defender case from Otterbox to replace it, there is no point in sacrificing protection for appearance with this one if it is going to end up looking terrible anyways.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Totally get that if you wanted a brown case you would have just bought one, and we're sorry that your Symmetry Clear Series case has been struggling with such cosmetic complications over the past six or so months. Our warranty wouldn't be able to accommodate a switch to a different model, but if you'd be game to give it another go with the Symmetry Series, we'd be more than happy to help spruce things up with a brand-new replacement that is sure to stand the aesthetic test of time!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came looking like it was used. Yellow and dingy around the edges
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Angela! We are so sorry to hear you experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Nice but turns yellow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone case but has a slight tint of yellow after 2 weeks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the discoloration issue you have experienced with your Symmetry Clear Series case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not protect screen. Leaves edges of screen open .
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the way in which the Symmetry Series case fits the device if different than you had anticipated it to be. The Symmetry Series case is designed to be used with a separate screen protector to fully protect the device and the raised edges of this case help to protect the camera and touchscreen. If we may troubleshoot or assist further, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is alright, kind of dull though thought it woukd of bern tougher
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .As one of our most streamlined options, the Symmetry Series Clear case may not look like much, but you can rest assured that it's got it where it counts! We put each of our case designs to the literal test of our Drop+ Protection program, and this one does not disappoint! But if something a bit more rugged would put your mind at ease, our Defender Series Pro case is the most robust one we've got. You can take a closer look at that option right here at Best Buy, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop.
https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-samsung-galaxy-s22-ultra-black/6491686.p?skuId=6491686
Cheers,
OtterBox Customer Support
Not a proper fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case dont fit properly and the volume buttons are hard to tell if you pressed it or not.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case isn't fitting properly! We greatly appreciate your feedback, and we'll be sure to let our design team know about your odd experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team