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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Symmetry Series Soft Shell for Samsung Galaxy S23 Ultra, particularly its protective qualities and the phone's maintained camera quality. Users appreciate the case's fit, design, and ease of use, along with its color retention and elegant appearance. Some customers feel the case is a little pricey and would prefer it to include a screen protector, while others appreciate that it is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 513 reviews
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an allright case, not as protective as i had hoped. But overall worth the money

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    S-23 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my Galaxy S-23 Ultra is everything I wanted in my new phone. The learning curve from my old S-20+ was not difficult. I was pleased I coild access the same features without a lot of YouTube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone weight and size improved!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox allows me to insert my cellphone into a tiny purse. The giant otterbox I had was so heavy and I couldn't even stuff it into the side pocket of a large purse to take it with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clicky click click

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brand but it makes a clicky sound. Yes I've removed all the wrapping from when I bought it. This is actually the second one I bought and it clicks but not as bad. Pretty frustrating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 2 out of 5 stars

    Ok, but no screen protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well, easily to use. I do think it should come with some kind of screen protector.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad that you are enjoying the Symmetry Series case! We offer screen protection options that will pair perfectly with this case to offer your device the maximum protection possible! Please give our CS Team a call at 1-855-688-7269 if we can answer any questions about this or assist you with a screen protector to accompany your case. OtterBox

  • Rated 5 out of 5 stars

    Very Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S23 Ultra was an amazing purchase from best buy, although they were extremely busy on black Friday the cashiers worked in tandem to take care of all the customers

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Clear, durable phone case

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dust and debris can get inside somewhat easily and because its clear it really shows and can look very dirty if not cleaned often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used otterbox great products they have saved my phones countless times and have great customer service if it breaks they send you a new one no questions asked. They will forever be my go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty enough.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, this was for my wife again. Just in case another one broke, she likes it. She says it's pretty enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    durable and sexy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'm a dude and this was the only case left that was kind of clear. So I was forced, BUT to my surprise it did not make the phone feminine, it just made it where you could see the color but with a glisten. +A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this Otter box is okay but I am just basing this on its reputation. I have had no major drops or concerns with my phone yet, but I am trusting it is going to protect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox symmetry for samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never failes to make a good product. This specific case is advertisied to never yellow and I can say I've had it almost a year and it looks good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line durability! I can be, at times, a little clumsy snd drop my phone. Each time i do i swear to myself but find that the only thing that touched the ground was the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 otterbox cases for 3 different phones and each one has done an excellent job of protecting my phone. I feel comfortable knowing if I do accidentally drop my phone it wont be a disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Soft Shell Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've NEVER had an issue with OtterBox...reliable/dependable/reasonably priced! Got the soft shell clear (I like the rounded corners) for my pretty Green 23 Ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Looks nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. My girlfriend was happy. Case is firm and will protect phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Hugo! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again! OtterBox

  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my use, its actually the second one I purchased and its a great value since I keep my phone in a belt bag, so there isn’t that much wear and tear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective case with a clear view to see the color of your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Doesn’t seem like it will protect my phone as good as some of the other cases but we shall see

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With me it's so good. Service guy he was so great. Help me to change the sim from old one to the new one. It's working great.

    I would recommend this to a friend