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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Symmetry Series Soft Shell for Samsung Galaxy S23 Ultra, particularly its protective qualities and the phone's maintained camera quality. Users appreciate the case's fit, design, and ease of use, along with its color retention and elegant appearance. Some customers feel the case is a little pricey and would prefer it to include a screen protector, while others appreciate that it is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 513 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite phone i have eve had and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft Shell Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texture and durability is very impressive. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone and exceptional customer service from the best buy team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company to buy cases, always reliable for protection for your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protector and have good prices, you can buy without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Doesn't feel like a premium case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive case; this item is over $50. Can it protect the phone? Yes, but this item does not keep out dust or any small particles. Also, there is no protection for the cameras.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We apologize if the Symmetry Series case for your Galaxy S23 Ultra wasn't what you were hoping for. While this case doesn't have a cover for your camera, it does have raised edges around your screen and camera lens to assist with drop protection. You're correct in saying this case does not include a charging port door though. We have a variety of case options available with differing features, so we'd recommend checking out our Commuter Series or Defender Series cases if that port protection is important to you.

      As far as pricing goes, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. Please feel free to give our CS team a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i had the fold and it didnt work out for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good phone service is great but addociates could have been a little nicer all of them seemed like they didnt want to be there and couldnt be bothered with a phone sale though i had one good one who helped me find everytbing i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall solid phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, can hold up to a beating but has discolored a bit in less then a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best clear case ive ever used and really tough to dosent turn yellow like all other cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    23 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camara performance is great ,tips and futures, phone size look good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente excellent excelente excellent excelente excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I ever had powerful ,fast I'm so happy with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome openbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a open box item. It had absolutely 0 imperfecciones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get an otter box for my phone. Sturdy and protects my phones from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It protects my phone without obstructing my camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The this phone and fabulous customer service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pretty and great protection for my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so pretty. I have gotten remarks on how pretty it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assume case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case if fits perfect and feels good i like the way it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and i drop it periodically at work otter box is the best

    I would recommend this to a friend