Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 515 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Symmetry Series Soft Shell for Samsung Galaxy S23 Ultra, particularly its protective qualities and the phone's maintained camera quality. Users appreciate the case's fit, design, and ease of use, along with its color retention and elegant appearance. Some customers feel the case is a little pricey and would prefer it to include a screen protector, while others appreciate that it is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-515 of 515 reviews
  • Rated 1 out of 5 stars

    Accessories

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is junk and does not keep my pho e safe from breakage

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sad to hear your Galaxy S23 Ultra suffered from such damage under the watch of one of our Symmetry Series cases. With that said, while we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. While we cannot extend our warranty to your device, as we are not the manufacturer, we would love to send you a brand-new case so you can get a fresh start once your phone is repaired.
      Just give us a ring at 1-855-688-7269 and we would be happy to help.
      Kindly,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Clear Case: Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Protects device and has great grip, does not slide out of your hands. The clear case allows you to display your phone. Love this case and recomments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Mr Cee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.easy to handle and protects my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best slim case on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I have used for my whole family's cell phones with the ultimate protection in a slim case..i wouldn't recommend it if I didn't believe in it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    cell phone protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is thin and light weight but has maximum protection. i like it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great product and great product i can say it a million times it is worth buying it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sturdy case. Although it feels soft to the touch it snaps onto your phone giving good security

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It just wirks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and looks great. What more do you need?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok case...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit flimsy, n unsure how long it will last near ports before it breaks. N if dropped accidently will it hold up to keep cell phone secure? Not a great Otter, had better for same price lasting years til I traded up...this is cheaply made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeeeeeeeeenesssssssssssss Sales person was amazing and very helpful!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft but durable best buy for the money would recommend for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy s23 ultra unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing phone! exactly what I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. Iam happy with my purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. I had high expectations for this case, loved my old one. This one is going back the screen sits higher than the case. That's not the protection that one would expect from Otter box.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry to hear about any disappointment you've had with the Symmetry Series case for your Galaxy S23 Ultra. This case does feature raised edges to help protect your camera and screen though. Are you using an added screen protector on your device? That piece can cause there to be less space with the raised edges. We sincerely appreciate your feedback on this case though and we'll make sure to share your thoughts with our design team for you. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or concerns.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Yellowish tint after month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. I have had it about a month and the plastic is already turning brownish yellow and I don't have it in the sun much at all. Come on Otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox