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Customer Ratings & Reviews

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The comparable value price is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

68%
would recommend
to a friend

Customers are saying

Customers frequently mention the Thin Flex Series Carrying Case's excellent protection and ease of use. Many appreciate its design and the grip it provides, making it easy to handle. However, some customers express concerns about the case's fit, its perceived quality, and the durability of its color and adhesive. A few also comment on the case's thickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-363 of 363 reviews
  • Rated 1 out of 5 stars

    Slim, But Not Protective...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you pay for this, only a few dollars shy of the Samsung case, I expected better quality, especially from a veteran brand in the phone case industry, Otterbox. This case feels flimsy. Applying it was easy, but the adhesive on the case isn't strong, so the front part slips too easily. I feel like if the phone was dropped, both halves would fly off in different directions. This is all to say, spend the extra money, and get the Samsung strap case of probably the gadget case, anything would protect this phone and not be as flimsy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that the Thin Flex Series case for the ZFold 5 device was not everything you had envisioned it being. The Thin Flex Series was designed to be ultra slim and stay out of the way of using every feature on the device all while protecting the device. If our CS Team may assist or answer any questions, please feel free to give us a call at 1-855-688-7269. OtterBox

  • Rated 2 out of 5 stars

    Purchase Day Case & Nothing More

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an OtterBox, it really doesn't feel like it's offering you much protection. Definitely going to be looking around for an upgrade.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that the ThinFlex Series was not exactly what you had hoped it would be. The ThinFlex is designed to guard against drops, scratches and scrapes. If we may answer any questions, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 1 out of 5 stars

    Not enough glue or doble taped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both boxes are coming off the phone in a short time after purchasing the product. This is my 3rd box for my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox