Customer Ratings & Reviews
- Model:
- 77-93083
- |
- SKU:
- 6547393
Customer reviews
Rating 3.8 out of 5 stars with 363 reviews
(363 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the Thin Flex Series Carrying Case's excellent protection and ease of use. Many appreciate its design and the grip it provides, making it easy to handle. However, some customers express concerns about the case's fit, its perceived quality, and the durability of its color and adhesive. A few also comment on the case's thickness.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Slim, But Not Protective...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of money you pay for this, only a few dollars shy of the Samsung case, I expected better quality, especially from a veteran brand in the phone case industry, Otterbox. This case feels flimsy. Applying it was easy, but the adhesive on the case isn't strong, so the front part slips too easily. I feel like if the phone was dropped, both halves would fly off in different directions. This is all to say, spend the extra money, and get the Samsung strap case of probably the gadget case, anything would protect this phone and not be as flimsy.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the Thin Flex Series case for the ZFold 5 device was not everything you had envisioned it being. The Thin Flex Series was designed to be ultra slim and stay out of the way of using every feature on the device all while protecting the device. If our CS Team may assist or answer any questions, please feel free to give us a call at 1-855-688-7269.
Rated 2 out of 5 stars
Purchase Day Case & Nothing More
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an OtterBox, it really doesn't feel like it's offering you much protection. Definitely going to be looking around for an upgrade.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the ThinFlex Series was not exactly what you had hoped it would be. The ThinFlex is designed to guard against drops, scratches and scrapes. If we may answer any questions, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Rated 1 out of 5 stars
Not enough glue or doble taped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both boxes are coming off the phone in a short time after purchasing the product. This is my 3rd box for my phone.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!



