Customers frequently mention the Thin Flex Series Carrying Case's excellent protection and ease of use. Many appreciate its design and the grip it provides, making it easy to handle. However, some customers express concerns about the case's fit, its perceived quality, and the durability of its color and adhesive. A few also comment on the case's thickness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 359 reviews
Rated 3 out of 5 stars
It'll protect everything but the hinge.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The plastic felt a little cheap and was very bulky. It didnt cover the hinge so i would be very careful using this. I returned it once i ordered a Spigen case with hinge protection.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
otter box casing for samsung flip phone
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very nice protection for my samsung flip phone plus i can put our family picture at the back because its clear.
I would recommend this to a friend
Rated 4 out of 5 stars
Solid case for a foldable phone.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good solid case and not bulky like other cases that cover the entire phone. However I get an error for sum tray open. It fits the need and no other issues. Just as a heads up it does not cover the spine of the phone. If you are looking to use the stylus then get the samsung case because it comes with the stylus amd case for $100 which is a good deal.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otter Box review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great. Easy to install. A little pricey but I got it on clearance.
I would recommend this to a friend
Rated 4 out of 5 stars
Overall good product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall very good product, fit could be a little tighter
I would recommend this to a friend
Rated 1 out of 5 stars
POOR QUALITY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was flimsy and did not offer much protection for such an expensive phone. This is not the quality product I was accustomed to getting from OtterBox. Bottom line, this is an inferior product, it slips off the phone easily, it does not allow for wireless charging and there is no protection for the screen. Maybe the Defender Series is a better options.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Rob! We are sorry you do not like the Thin Flex Series Carrying Case for your device. We hope over time you come to love your case for your device! If there is ever any problems with your case itself, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 3 out of 5 stars
The best I have found.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a short life span due to poor adhesive quality but it provides the best protection.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Rated 5 out of 5 stars
♥️OtterBox is #1♥️
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love OtterBox protective cases and always purchase one for my smartphones. So far, t OtterBox has never let me or my phones down. I always recommend OtterBox ♥️
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Typical OtterBox protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a solid case it protects the phone well. I usually buy my cases off of eBay but this phone came in quicker than I could order it. Again it's a solid case I just don't like paying this much for cases for phones.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Don buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case keep fell off i do not recommend it to anybody to buy this product
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Andrew! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 4 out of 5 stars
Good case but not perfect.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another good solid case from OtterBox but it lacks any hinge protection and the edges are a little sharp. I only bought it so I could charge it wirelessly on my car mount.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Samsung
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this phone for my wife she loves it
Easy to use better. Then iPhone
I would recommend this to a friend
Rated 3 out of 5 stars
Otterbox Flip5
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slips off from time to time, even after removing the adhesive strips for sticking...
Also this case is thinner than most "otterbox" products
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that you are experiencing some slipping of your case. Should this issue continue, we have a great warranty and we would be happy to replace that case via warranty in order to alleviate the problem. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Protects my phone from drops and scuffs
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Good item good team
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
شريت Galaxy ZFlip5
عجبني برشا
يقولو الي التصويرة متاعو مش باهية بالعكس عجبني
وماندمتش إني شريتو...
الفريق الي في
Best by pentagon city
ياسر باهي وعاونوني
شكرا جزيلا
I would recommend this to a friend
Rated 5 out of 5 stars
Presentation by staff members help me decide!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As usual there is concern when buying any phone featuring flexing! I am pleased to say it appears the addition of clear plastic borders offers an additional benefit. I am anxious to continue testing my FLIP PHONE.
I would recommend this to a friend
Rated 5 out of 5 stars
Improved, better use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, has taken some grinding sparks and still holding. One issue I had was that the frame on the front was sticking to the sim tray and pulling the sim out of place and causing loss of network. solved by pulling the tray off of the sticky tape and just putting it back together a few times. Now the case slides off a little sometimes but dropping the phone causes no damage so far. The front bezels have improved, now I can use the far left and right of the keyboard where as before on the Fold 3 otterbox case (did not own 4) the bezels were too large to access the edges of screen.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Galaxy Fold 5
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the phone, camera could be better, my s22 ultra seems to take better photos. There isn't a good case for this phone that ive found. Otter box is normally my go to, however with the adhesive to keep the case in place it kept making my SIM tray pop out and the case was always shifting. Will be going with the s24 ultra instead. Also, the crease is still noticeable with this 5.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 3 out of 5 stars
Not the case for me
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the case for me. It kept sliding off. Dont have time for that and pluse want my phone really protected.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5 - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize the case did not work out in the way you had hoped that it would! We would love to hear more about your experience and see how we can help! Please give our CS Team a call at 1-855-688-7269.
Rated 1 out of 5 stars
Phone Case became yellow in two months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone case a little over two months ago and it has yellowed really bad. It does protect the phone pretty well, but the color is now yellow. I'd also like to mention that a protector around the camera would be a better design choice.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Shirley! We are so sorry to hear you have experienced a discoloration issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!