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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

68%
would recommend
to a friend

Customers are saying

Customers frequently mention the Thin Flex Series Carrying Case's excellent protection and ease of use. Many appreciate its design and the grip it provides, making it easy to handle. However, some customers express concerns about the case's fit, its perceived quality, and the durability of its color and adhesive. A few also comment on the case's thickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 363 reviews
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protects my phone really well and cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Products and GREAT SERVICE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy for Quality Products, GREAT SERVICE and GREAT Assistance from Workers. AND THAT IS WHAT I RECEIVED!! I LEFT THE STORE SUPER HAPPY AND GRATEFUL for the GREAT Assistance I received and especially Happy to find the Quality Products that I needed for each task I needed to complete. All my questions RE: Products I purchased were answered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case for z flip 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it vould have a hinge protection and a place where ro put the keychaisns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More sturdy (and slightly thicker) than expected. Solid case. A-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear is Clear

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a little tinted but it's almost inevitable with clear plastics sometimes. Have dropped the phone a few times but no problems after recovery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great battery great phone . Sleek awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it a couple of times and not a single scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described.. protecting my phone... would recommend.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You otter not drop your phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and adds a level of protection to my new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt hold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first 2 hours of having it, just simply taking it out of my pocket made the glue weaken and now thebcase just slides on both ends... Definitely not keeping this. #ReturningTomorrow

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Beaux! We are so sorry to hear that you are experiencing an issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Scratches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case ended up scratching up the frame of the phone. It slides. Turns yellow over time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear about the issues you experienced with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with a warranty replacement of the case due to the yellowing issue you experienced. OtterBox

  • Rated 4 out of 5 stars

    Samsung zfold 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really good so far hopefully I don't have any issues like the 1st fold

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Quality and Fit

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, not yellow yet and strong design..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z fold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes a great case! Would highly reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply. Doesnt interfer with function. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better phone has a couple glitches but overall good quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Z5 Flip Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has protected phone exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox flip 5 case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone caes for flip 5, would definitely recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip phone case protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case so far, my cell phone was very very slippery prior to buying this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the care, a little weird for the fingerprint scanner but def a good secure case

    I would recommend this to a friend