Customer Ratings & Reviews
- Model:
- 77-93774
- SKU:
- 6547394
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
Otter Box for ZFold5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Best Buy Geek Squad install after they placed Zagg Glass front defense screen protector. Otter Box fit snug my new warranty replaced Samsung ZFold 5. It does fit snug and so far, seems to be very durable. I'm registering it with Otter Box since they have lifetime warranty replacement for this durable case.
I would recommend this to a friendNot very sturdy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this case to be a bit flimsy. It is significant for scratches but not being dropped.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
good case for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to put on fold phone just doesn't cover the camera on the back much.
I would recommend this to a friendPhone case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok case but really not what I expect from Otterbox. It works but there are better choices out there.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy this case as you use it to protect your device. Should any questions arise, please reach out to our CS Team by phone or via chat, and we are happy to help!
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay on the phone. The case is in two separate pieces and one side just slips off when you open the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing an issue with your ThinFlex Series case for your Z Flip 5 device. We have a great warranty and we would be more than happy to assist you with that in order that you may enjoy your case functioning to its full potential. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Thin Flex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid case. Good protection. Easy to install.
I would recommend this to a friendCan't recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, mine was very loose and falling off almost immediately. The adhesive doesn't seem to work very well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing a fit issue with your new case. We are most happy to troubleshoot and assist. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Phone case for z fold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheaply made have a side peice on the hinge side thats already wobbles back and fouth and can see it bracking off the $$$ doesn't warrant this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry you are experiencing an issue with your Thin Flex Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
otter box box for galaxy z fold 5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.protects phone really well and doesn't interfere with phone functions and isn't to bulky
I would recommend this to a friendEh. Its ok. Doesnt offer much protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case cause its clear and has the thin sticky adhesive to help hold your phone.. but no hinge protection so thats a definite drawback
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the disappointment in the features of the case. Should you ever experience an issue with the case, please know we have a great limited lifetime warranty and we are happy to help!
Not the greatest.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was no the greatest work from OtterBox. It does protect the phone but when opening the flip, the bottom would slide off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Dennis! We are so sorry you are experiencing undue mobility with the bottom portion of the case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Galaxy fold5 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek phone case. Fits phone well and looks good too.
I would recommend this to a friendIn store experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in store service! Products are of good quality!
I would recommend this to a friendFlip5 otterbox review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It tends to slip off not bieng one piece hinge protection lacking
No, I would not recommend this to a friendThe Smartest investment of phones i have ever made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very nice. The smartest purchase i have ever made. Brand New it was a steal. And I'm Very happy with Best Buy and the Smartest investment I have ever made. Thankyou Best Buy.
I would recommend this to a friendNice Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually fits but no pen holder is a turn off..
I would recommend this to a friendFlip phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sleek flip phone. More durable than expected.
I would recommend this to a friendbad case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the price and very flimsy. go to amazon and get a better case that protects the whole phone instead of this junk
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing an issue with your case. While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. We are happy to get you a brand new case to alleviate any issues you are experiencing with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not what I'm use to from Otter ox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't a fan. It was very thin and brittle feeling. I returned it and went another route for protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeffrey! We apologize that the Thin Flex Series case was not to your liking. If there is anything that our Customer Service Team may assist with, please feel free to reach out as we are always happy to help!
Fold 5 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick grips that hold the case to the phone gives out way to quick now front case slides off with 0 effort
No, I would not recommend this to a friend