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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

68%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 363 reviews
  • Rated 3 out of 5 stars

    Doesn't look nice. Quality is perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't look nice. Quality is perfect. It should be more sleek.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you do not care for the look of the Thin Flex Series case. We are so glad to hear the quality of the case is working well and we look forward to helping you protect that device. If there is anything we may assist with, please feel free to give our amazing CS Team a call at 1-855-688-7269 OtterBox

  • Rated 1 out of 5 stars

    Do not buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No grip texture, all hard smooth plastic. I swear you could cut someone with the hard edge on the spine of this thing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with the Thin Flex Series Case for your ZFold 5 device. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility, camera and display. Call quality is great, apps are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best phone i every had in my life thank you best buy for the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love the size. It's not too large or small and folds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Great features when you learn how to use them. Camera is down played. Takes great photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great fr! Handles well! It’s good too that it’s clear, but they have different colors depending on preferences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and holds tight. Make sure to pull the tape off the inside before you slide the phone in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good, good will

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was excelent The service And the product I had a attemccion face to face for a log time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fold 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than the 3 that i just replaced. Its thinner so the the case didn't fit but otherwise its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely case. It fits really well. I wanted another case along with the silicone samsung one. Both are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case for z fold 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a pretty nice and basic case . like that it has little sticky stuff so it kind of sticks to the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case it's the second one i bought it works good the second one was for a different flip phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a technology person, but this has veen my dream 0h9ke and i love it. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic case, fits nicely, i like the adhesive ring around the front portion to help it stay on better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Z5 Fold Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox as always is the best case. I tried 3 other brands. And none held up to the quality of Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is top dog!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and they was respectful and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install. Quality materials and a good design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is quite more versatile than I expected. I am happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best lots to do with it games are easy to play

    I would recommend this to a friend