Customer Ratings & Reviews
- Model:
- 77-93774
- SKU:
- 6547394
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
Not it… I’ll keep looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not confortable to hold. Kind of important for any case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are not finding the Thin Flex Series case to be comfortable when holding your device. If our Customer Service Team may be of any assistance, please feel free to give us a call at 1-855-688-7269 and we are happy to help in any way that we can.
Does not stay
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and one day later its falling off. Wont buy again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry that you are experiencing an issue with your new case falling off. Our CS Team is most happy to help troubleshoot this issue with you, and we also have a great warranty to assist with this situation if need be. Please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Be aware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my case, but I wont have it much longer. Pretty fair grip and sleek look. Otterbox is always my choice for protection as well. My only negative takeaway is that the top half of my case is constantly sliding off in my pocket or when I pick it up. The inside of the outer layer of the case has grip material that is supposed to prevent the halves from sliding off. My case may have had faulty grip. Either that, or the grip was easily dirtied, in which case, this can happen to anyone. Do your best not to touch or allow anything onto the grip before putting on your case!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing the frustration of the top half of your case having some mobility issues in your pocket. We have an amazing warranty. Please give our CS Team a call at 1-855-688-7269 and we are happy to help.
Ms.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great choice for my new samsung z flip 5. The case is not big and masculine. It provides sturdy protection. It allows your phone the protection it needs but still with style. Women will love it's clear color and hiw thin bit protective it is.
I would recommend this to a friendGood but Trouble sticking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the build quality itself is good, i dont know if its worth the price, however this case slips off A LOT sometimes i cant take the phone out my pocket without the case slipping off a little, If it was cheaper i would recommend because it feels like strong material but the case has trouble staying on so what is the good. Also if you take the case off say goodbye to it ever sticking again .Buy if you want but be prepared.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing frequent slipping of the case off of your device. We are most happy to take care of this issue via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
get phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I have had . hold a charge all day take get pictures for 50m camera life like .
I would recommend this to a friendSaved!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not get in the way. And it already saved the phone when it fell to the ground!
I would recommend this to a friendNeat package.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is probably the best I have ever used. It folds nicely is light. Protects the phone as well.
I would recommend this to a friendMs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and it saves my phone from breaking.
I would recommend this to a friendFriendly staff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a great phone so far. The rep was very helpful and got me taken care of . I was out of phone contact over a week . Work and family was stress . But the rep at best buy did ger job helping me get back in touch with family and work
I would recommend this to a friendOtterbox fold x
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but not many options to chose from
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adhesive gets removed over time making case flimzy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Doesnt stay on.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To bulky and it easily slips off the phone. It has adhesive but wears off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issue you have experienced with your adhesive on the Thin Flex case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Dont recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it thinking it would be great. But the adhesive on the sides suck. I put my phone in my pocket and top part keep sliding off, the last straw was when i almost dropped it because the top just slid off. I would not recommend this case at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with the adhesive portion of your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Ehhh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good case if you're not worried about the hinge getting scuffed. Or also if you don't mind not being able to use your fingerprint reader this case would be great for you. It also has this amazing feature where it'll disassemble itself when you get it out of your pocket!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced difficulty with using some of the features inherent to your device with this case and you have also experienced an issue when removing the case from your pocket. The case is designed to work without inhibiting any of the features inherent to your device, and should not disassemble itself with normal use. We have a great warranty and we would be happy to send you a new case via warranty replacement to alleviate the issues you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
better cases in amazon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it a 0 star if I could. Doesn't protect the spine on the outside and constantly falls off of the devise.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing issues with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Case the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found what I was looking for a super good value I loved it
I would recommend this to a friendFold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it...Decent size, great features....and I can fold.
I would recommend this to a friendPhone cases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described great product would purchase again from tbis vendor
I would recommend this to a friendworks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great so far. I like that it is clear.
I would recommend this to a friend