Customer Ratings & Reviews
- Model:
- 77-93774
- SKU:
- 6547394
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
Slim, But Not Protective...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of money you pay for this, only a few dollars shy of the Samsung case, I expected better quality, especially from a veteran brand in the phone case industry, Otterbox. This case feels flimsy. Applying it was easy, but the adhesive on the case isn't strong, so the front part slips too easily. I feel like if the phone was dropped, both halves would fly off in different directions. This is all to say, spend the extra money, and get the Samsung strap case of probably the gadget case, anything would protect this phone and not be as flimsy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the Thin Flex Series case for the ZFold 5 device was not everything you had envisioned it being. The Thin Flex Series was designed to be ultra slim and stay out of the way of using every feature on the device all while protecting the device. If our CS Team may assist or answer any questions, please feel free to give us a call at 1-855-688-7269.
Purchase Day Case & Nothing More
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an OtterBox, it really doesn't feel like it's offering you much protection. Definitely going to be looking around for an upgrade.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the ThinFlex Series was not exactly what you had hoped it would be. The ThinFlex is designed to guard against drops, scratches and scrapes. If we may answer any questions, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Not enough glue or doble taped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both boxes are coming off the phone in a short time after purchasing the product. This is my 3rd box for my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!