Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 359 reviews
Rated 4 out of 5 stars
Disintegration.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have big hands and this devise would make it difficult for me to open the screen with my biometrics. However, it is a cool design and saved my phone once while dropping. Anyway, I ride a motorcycle and my phone dropped while riding. I never found the casing or phone. Must have disintegrated.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 2 out of 5 stars
Disappointing for an Otterbox
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not impressed. For an Otterbox case I expected more. This case felt cheap and didnt stay on the phone even with the adhesives on the case. Simply mounting it on my car mount with little pressue pushed the case off. I was certainly charged a normal otterbox price but feels like something bought off Wish for 5 bucks. I immediately replaced this case. I guess im done trusting Otterbox...my Castify replacement case is already 100xs better.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear that you have experienced issues with your new case. Please give our amazing CS Team a call so we can help out with this issue! 1-855-688-7269
Rated 4 out of 5 stars
Its an okay case!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it, adhesive is iffy at times. Case doesnt flex as much as i thought. Nice slim case, i dont enjoy bulky cases. This is about the 5 case ive tried and its been my favorite so far.
I would recommend this to a friend
Rated 4 out of 5 stars
Expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox is always expensive.
Nice case but i wish the bottom part was textured and the top had the part that surrounds the cameras. The sides do have a nice grip but the case is fairly slick.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 4 out of 5 stars
Otterbox case for samsung zfold5
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The otter box for the samsung zfold 5 is a grwat product and its easy to use and very protectice for this type of phone
I would recommend this to a friend
Rated 4 out of 5 stars
Otter B
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The thing about it i dont like is that it comes in two pieces, which they can slide off
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 2 out of 5 stars
Turned yellow very quickly for $50
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely disappointed that this case started turning yellow after less than two weeks of use. Decent protection, not as good as Otterbox usually is. Case comes off easily despite non-slip pads on the inside. Not worth the money at all.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that you have experienced a discoloration issue with your case. We have an amazing warranty and we would be most happy to replace that case for you. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 4 out of 5 stars
Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek and lightweight. Would have preferred a black one but store did not have any on hand
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 1 out of 5 stars
Not thin. Also not very protective.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a fan. I bought it on the strength of the name, but it is advertised as a "thin" case but it is not what I would consider thin. It nearly doubles the thickness of the phone when folded, the thickness makes it difficult to get my finger cleanly onto the fingerprint sensor, leading to more bad fingerprint reads. To add insult to injury, it doesn't stay on the phone well at all. The top popped off when pulling the phone from my pocket, and most aggravatingly when I dropped the phone. Also, it costs twice as much as competing products which would be fine if it worked as advertised.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that the Thin Flex Series case was not what you had hoped it would be. In regard to the issue of the case staying on the device, we do have an amazing warranty and we would be most happy to get you a brand new case via warranty to alleviate this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 4 out of 5 stars
Works great and feels good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was not going to get this case but after looking at it in the store I decided to get it. OK first off the lower part is a little darker then the top, not sure why but it it. With it on the phone it is hard to tell. And everyone says that it does not feel right or does not work with the finger print reader. I have been using it for 3 weeks and have had no issues with anything. Time will tell how the case holds up, so far so good.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 4 out of 5 stars
Satisfied, but not good photos.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone as a change from the Ultra22. I like the smaller design of the Flip for many reasons. The functionality of the phone are typical of most Samsungs. The only thing I miss is being able to take quality photos and videos. Unfortunately the Flip megapixels are small. I'm not big on photos so it doesn't bother me much, but if you are, I wouldn't recommend the Flip.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case holds together great only thing bad is that the top part of the case is held onto the case by glue and if the case gets knocked off (which is very easy to do) it'll get dirt on the glue reducing the hold it had in the future. Ive encountered this with every case so it's nothing new. Great case in the end.
I would recommend this to a friend
Rated 3 out of 5 stars
GalaxyZ flip5 Cover
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice for your GalaxyZ flip5 phone the only flaws the cove slide down. It protect your flipphone but for my opinion and buy its ok.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Rated 5 out of 5 stars
Otter box phone case for fold 5 thin flex
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very light case love ❤️ i wll buy it again fix perfect and otter box is the best i have purchase other brands but otter box thin and flex I will recomended this product to anyone who owns a samsung fold 5 to purchase
I would recommend this to a friend
Rated 3 out of 5 stars
Decent cover
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Offers good protection, only drawback for me is that the cover tends to slide up on the phone
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Jim! We are so glad you are enjoying the great protection of that case. Please reach out to our CS Team by phone or via chat, and we are happy to help with that sliding issue you are experiencing via warranty replacement!
Rated 3 out of 5 stars
Its alright, better than most
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job, great protection, only issue i habe is the adhesive doesnt hold for very long
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Ethan! We are so sorry you are experiencing an issue with the adhesive portion of your case. Please reach out to our CS Team by phone or via chat, and we are happy to help, as we have a great warranty!
Rated 5 out of 5 stars
Great protection although definitely not "Thin".
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely feels like it will protect my device. Might even be a little overboard for what I was hoping for. I would not describe it as "Thin" by any means but maybe it is when compared to other OtterBox options.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Flipping Cool
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Want a case that'll keep your phone protected and its slim? Then this is it. Great value, great grip- gonna get the black one next!!
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 4 out of 5 stars
Great Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall its a good case. My only problem with it is the case started yellowing with in the first month. On the other hand, it does what its advertised to do.
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear
I would recommend this to a friend
Rated 5 out of 5 stars
Nice guard
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it for my wifes phone.looks very cool and would recommend
This review is from OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip5 - Clear