Customer Ratings & Reviews
- Model:
- 77-93774
- SKU:
- 6547394
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
Great Case for Flip 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great.. no isses with it at all. Easy to install has not falling off or have i had any issues with using the side buttons.
I would recommend this to a friendAdhesive issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case made by OtterBox (as expected). However the adhesive placement and quality of horrible. The adhesive is placed over the sim tray so any case.movemend will pull out the sim tray. This also means the adhesive isn't working well. I've had the case for 2 weeks. Returning today.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your Thin Flex case related to the adhesive. We have a great warranty and we would be more than happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
It works but...
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but the case moves on the phone. It keeps making the sim tray shift so a notification for it constantly pops up. Will be upgrading to a different case soon.
No, I would not recommend this to a friendElegant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a beautiful phone i can do everything so easy !!! Recommend!!! Is great for movies videos etc
I would recommend this to a friendSamsung Galaxy Z Fold5 case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice case for the fold 5. Provides a little more protection if dropped or at least mentally it does.
I would recommend this to a friendBest phone ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swithced after YEARS as an ios user. Very happy with the switch and i am never disappointed that i switched. For my job i read a lot of PDF's and other documents. I wanted something larger than my iphone 13 pro max but i didnt think an ipad solved my dilema. This phone solved it. Its the perfect size and the perfect phone. My only stress was that when i got it, my wife, also a long time iphone user, wanted one. So having to buy a second one was expensive but worth it.
I would recommend this to a friend400 gift card winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case for z fold 5 will keep it protected from harsh drops and dust- put your trust in the otterbox with a sense of rush
I would recommend this to a friendLowsy protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy zflip 5 otterbox cell phone protection was awful. Far too bulky, and difficult to fit on my Galaxy Z Flip 5. The clear plastic protection part was too thick and made it extremely difficult to use the touch screen! Id encourage other buyers who are looking for good protection of their Galaxy Flip 5 to continue looking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Hello! We do hope that over time you come to love your Thin Flex Series Carrying Case and all the rugged protection it offers! If you ever do have problems with that case we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Just Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is just as Listed a Great choice when you need a little extra protection an want quick access to everything but its not for most active user
I would recommend this to a friendVery niche
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, i just wish that the cover screen had a little more accessibility. I find myself opening it up rather that just using the cover screen a decent amount.
I would recommend this to a friendPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is loose i was afrwid of dropping my phone and braking it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Pricilla! We apologize that you have experienced looseness with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Fold z
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, like camera, stays charged longer. screen easy to look at videos.
I would recommend this to a friendNeed a stronger case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's descent but would like to have something a little more thicker.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great protection that the Thin Flex Series will provide for your device. Should you be interested in another case option for this device, we also offer the Defender XT Series case, which may be suitable for your needs. If we may answer any questions, please do not hesitate to reach out to our Customer Service Team at 1-855-688-7269 and we are happy to help
very good products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good against falls keeps out a lil water in case u drp it in water and pick it right up
I would recommend this to a friendIts no Dbrand. But it'll do for now.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not as thick as other otterbox cases, but thats good. As this phone is rather THICK when folded. -2 stars for no hinge cover and the sharp edges at the hinge side of the case. The Dbrand case has a hinge cover. I got this case in the interm waiting for the Dbrand fold 5 case to come out. I highly recommend THAT case when its available.
I would recommend this to a friendFlip 5 Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well for me, excellent quality, the cell phone feels very safe
I would recommend this to a friendSubstandard case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case only sticks to the phone with adhesive. That doesn't last long, and one of the adhesive pieces sticks right to the sim slot and pulls it out causing an error on my phone very often.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Ryan! We are so sorry to hear you are experiencing an issue with your Thin Flex Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Good buy at best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on and has protected my device multiple times already. Unique assembly.
I would recommend this to a friendOtterbox Z Fold 5 case needs double sided tape
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, we love Otterbox. But the case for the Z Fold 5 comes off very easily. I took it back to be exchanged but we could not get that one to stay on either. The Best Buy clerk said the cases for the Z Fold 4 had double sided tape but there was none in the box for the Z Fold 5.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with the Thin Flex Series case, specifically in reference to it adhering to your device. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox clear case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and looks good on the phone. Doesn't make the phone too thick.
I would recommend this to a friend