Customer Ratings & Reviews
- Model:
- 77-93774
- SKU:
- 6547394
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Customers are saying
Customers frequently mention the excellent protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Z Fold5, along with its ease of use and slim design. However, many users reported issues with the case's fit and adhesive, specifically the tendency for the back to detach from the phone. Some also commented on the case's thickness and bulk.
This summary was generated by AI based on customer reviews.
Substandard case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case only sticks to the phone with adhesive. That doesn't last long, and one of the adhesive pieces sticks right to the sim slot and pulls it out causing an error on my phone very often.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Ryan! We are so sorry to hear you are experiencing an issue with your Thin Flex Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Good buy at best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put on and has protected my device multiple times already. Unique assembly.
I would recommend this to a friendOtterbox Z Fold 5 case needs double sided tape
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, we love Otterbox. But the case for the Z Fold 5 comes off very easily. I took it back to be exchanged but we could not get that one to stay on either. The Best Buy clerk said the cases for the Z Fold 4 had double sided tape but there was none in the box for the Z Fold 5.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with the Thin Flex Series case, specifically in reference to it adhering to your device. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox clear case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and looks good on the phone. Doesn't make the phone too thick.
I would recommend this to a friendMeh purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a meh purchase. There are vetter products in the internet. Bestbuy usd to be a good reference on good products. Nowadays it's just a meh It works and does its job. but I believe they(bestbuy) can do better and offer even more options and better ones too. Like the heavyduty case and the one with a pen, etc.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope that the Thin Flex Series case grows on you with time and use and you are able to enjoy the protection and features if offers. Should any questions or concerns arise related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Should've spent the extra money on a better case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice as first, the case felt solid as its an otterbox which are known ti have heavy duty cases, but ever since i dropped my phone once the skinnier portion of the case now easily pops off. Its kind of annoying and dissapointing to say the least.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Samsung galaxy fold 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing phone, i love the big screen when i need it, the front screen isnt super big which is bice when you are busy and only can use one hand to text. Camera is ok. Not the best but not bad. Only thing i wish was when i send and receive text from other andriod users it would show sent/read like all my other samsung device's did. But thats a little thing. I do miss my s pen like my samsung galaxy note 20 ultra.
I would recommend this to a friendGarbage. Came off after week
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started with a brand new phone. Wiped it down with wipes and microfiber. Installed case and left it on my desk for 24 like instructed. It didnt make it a week before it fell off. It is held on by adhesive. Dont buy
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with your Thin Flex Series case. We have a great warranty and we would be most happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Galaxy Z fold 5 is oke of the best gadget pf 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome device i love it evryday more and more, its one of the best phomes i ever use amd am.very satisfied.
I would recommend this to a friendStore mgr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store in California manager needs to work on her customer service etiquette
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case fit easily and is quite protective I love it
I would recommend this to a friendExcellent case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works great, able to wireless charge , and doesnt make the phone feel too thick.
I would recommend this to a friendOtter Box for Flip 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this bc I've had several Otter Boxes and have always been happy with them. The only thing that disappointed me this time was lack of color choice.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the best ive dropped my phone multiple times and hasnt broke
I would recommend this to a friendDisappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case slides off and is already changing color.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing a discoloration and slipping issue with your Thin Flex Series case. We have a great warranty and we would be more than happy to replace your case via warranty. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ilove it .It keeps my phone from slipping off of surfaces.And out of my hands
I would recommend this to a friendGalaxy fold 5 case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case fits great and easy to pop on and off love it
I would recommend this to a friendTerrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so thick and heavy that is ruins flup 5 experience. Also sharp edges are really unsafe. Fingerprint grove is terrible . I am returning this case tomorrow. I have been fan of otterbox cases but they clearly didn't know how to catch up with technologyl
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the Thin Flex Series case for the Z Flip 5 device is not what you had hoped it would be. We do have an additional case option for this device, the Defender XT Series, becoming available in the near future. If we can assist further, please give our CS Team a call at 1-855-688-7269.
Flip phone protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects perfectly !!!!!!!!!!!!!!!!!!,!!!!!!!!!!!!
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did drop my phone once it protected it no scratches ordents on my phone
I would recommend this to a friend