Customer Ratings & Reviews
- Model:
- 77-57017
- SKU:
- 6214521
to a friend
Customers are saying
Customers find value in the Trooper 20 Soft Cooler for its durability, ice retention, and price. Many customers mentioned that the cooler is well-made and keeps ice for a long time, making it a great value for the price. Some customers also appreciated the size of the cooler, saying it is perfect for their needs. However, a few customers did mention that the front latch broke easily.
This summary was generated by AI based on customer reviews.
Love the ice chest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great chest. I got it on sell, great price.
I would recommend this to a friend- Cons mentioned:Latch
The latch broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used this two times and the latch is broken i went to the site and it says unable to fulfill warranty’s on this product so it’s a very expensive bag now very disappointed!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Kim!
We're sorry to hear about the broken latch on your Trooper 20! That's certainly unusual. The good news is, we can definitely get you helped out with our warranty. Please reach out directly to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Ice retention
great cooler
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this one is in my car, have another otterbox for my van, i am in southern az and use this for work all day in 100-115 degree heat, a few blue ice packs and it keeps drinks ice cold locked up inside the overheated car for 2 days love both my otterbox coolers, brag on them all the time
I would recommend this to a friend