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OtterBox - Venture 25-Quart Cooler - Ridgeline-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 163 reviews

  • 10%
93%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Good cooler but needs improvement

    Posted
    Carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this cooler after Hurricane Irma. I thought it would be great to have a quality product helping to keep my perishables protected during power outage and of course camping and going to the beach. There really wasnt many coolers available at this time. Best Buy had it and I took a chance. The Venture 25 is constructed very well and has great latch system, and is injection mold technology, but lacks performance cooling wise. It kept my ice for 4 days. That is 1 day more than my old $29 Igloo would keep ice. The release valve leaks water and also leaks cold air as well. The handles looked great at first but in real life use they just get in the way when loading in your vehicle. I would have preferred hinged or tuck away handles. The matte finish is too easily scratched. At the end of the day, its a solidly built cooler, should last a long time. I probably will keep or pass it on to a family member or friend and upgrade myself something else. My advice, get a Yeti or Engel. Otterbox still needs to iron out a lot of R&D with this new product.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there Carlos,

      Sorry to hear that this Venture 25 was giving you some unusual trouble. The release valve leaking is not typical, and we normally expect the coolers to keep cold air and water inside to ensure maximum cooling performance! Please feel welcome to call our handy Otters at 1-855-688-7269, and we'll happily get to the bottom of this and find a fix!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Two boxes, one for each otter.

    Posted
    Shazawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For 25 quart ice chests, these things are HUGE! No way would I wanna lug a 45-60 quart version around on a trip to Costco, or, a campsite. So, I bought two... only justifiable by a “Deal of the Day”. Having two of these adds a lot of convenience, and functionality, to either adventure! Separating veggies from cold drinks can save the poor little lettuce from a real “head”ache! And sometimes, you just don’t need all that extra storage. Using just one chest, I can gently rest the lettuce on top of a nice, cozy bed of cans. They are super overbuilt. I expect a life longer than my own out of em, short of keeping them too close to a bonfire. One caveat... the available partition, which I purchased separately, does not fit in the 25 quart without modification (same width, too tall). These partitions are reserved for its big brothers. This info isn’t super clear on product pages. All the other accessories fit perfectly. Not necessarily a caveat, but BEWARE: your second one may be delivered naked... actually, just cloaked in nothin but one layer of shrink-wrap. And if you know UPS like I do... enuf said. Overall, a solid performer. Without doing double blind testing lol.... I imagine the cool factor is comparable to all the other hi-end chests out there. Bonus: for anyone with 2008ish Airstream Bambi travel trailer, one fits purrrrfectly accessible in the under bed floor area. next to the heater, ironically. Primarily, this was my original cooler shopping criteria.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but overpriced for a cooler

    Posted
    jazz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Don't get me wrong. This thing is great. It will retain its coolness for a few days. Tested it out and I only tested it out for a total of 5 days (before I actually had to use it). It will stay cold. It is a bit bulky but know this, it will stay sealed and take a beating. My only real complaint about this product is the price point. Basically you are paying over $200 for a cooler. If you are looking for a product that need to hold drinks and stay cool for a few hours, buy an Igloo. $20 bucks and does the same job. This item is definitely for those that are going to go on long camping trips and need to keep things cool for up to 10 days. Even in this case, this wouldn't be enough storage space. Also, if you want portability, expect to pay another $200 just for the wheel kit for this thing. Great product but just not great for its Selling Price.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey jazz,

      We're sorry to hear that you're feeling unsure about the price point of the Venture Cooler, as well as the Cutting Board accessory! While we certainly understand your hesitation about the cost, we truly think that the value is well worth the rugged utility, increased ice longevity, and limited lifetime warranty that all come with the products. If you run into any additional questions or comments, please feel welcome to contact our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Good value at sale price

    Posted
    Cavedvr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is yet another “high end” r.e. Expensive, keep your ice cold for months cooler. It is solidly built and keeps things cold for long periods in the hot sun. The key is to prime it first by putting ice in the day before you need it. Dump the cold water, stock it, and add ice. You can now leave it in the sun all day and still have cold ice. The cons (A) price. On sale it was $114 and probably a little over priced even then. (B) no handle. It takes both hands anytime you want to move it. A handle would be nice at this price point. (C) the latches. They are not simple like the Yeti or Artic. My wife cusses every time she has to open or close it. Bottom line, good value on deal of the day special. I would not buy at the $249 MSRP

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My favorite cooler

    Posted
    Uab200
    • Verified PurchaserVerified Purchase

    Otter box has made great phone covers for years that serious construction zone people always used to protect their expensive phones. Seems like a good transition for otter box to move into. The cooler is my all time favorite. Keeps my stuff on ice because the ice does not melt. I had a Yeti, but the thing weighed a ton and would need to be preloaded with ice to cool the cooler so that your 2nd load of ice did not melt. The Otter Box seems to cool down faster and not need pre cooling like the yeti. But I just stick a frozen gallon jug in each time I use it and that block of ice almost always cools what I need cooled. So the Otter Box is lighter, has great accessories and keeps my stuff cool. My fave!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    good cooler if you get it on sale

    Posted
    gary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    paid half price. it’s worth that. keeps ice 3-4 days. handles don’t fold down, which would make it take up less space. the drain plug is a weak point, i think it makes ice melt faster. i’m going to cut a piece of sheet insulation to fit in that area, should do the trick. just took it on vacation, got four days without adding ice. one full day in a hot trunk, three days in our room. like all coolers , dont leave lid open. be quick about it. latches are great, very secure. mainly bought it for a boat, which is why i wish handles folded down. on the plus side handles make it easy to carry. i’ve also used a small luggage carrier to transport it. i recommend if you can get it on sale

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey gary,

      We apologize that this Venture Cooler isn't quite checking all of your boxes! We'll be more than happy to pass your feedback along to our product design team for future consideration. While we certainly understand your apprehension based on the price point, we assure you that this unit will prove its worth time and time again as it keeps your food and drinks chilled! If you have any further questions or comments, please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll hook you up with some answers!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great premium cooler

    Posted
    Able
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this Otterbox cooler on a deal of the day for half off ($115) and it was steal at that price. The cooler is made in the USA and the desert camo with the OD green interior looks awesome. The quality is outstanding and you won’t be disappointed if you are looking for a Yeti type cooler. I put ice in it on Sunday and it still has some left on Thursday (temp in the upper 80s, low 90s). One caveat is it is heavy empty and when loaded with drinks, etc. it is a two person job to haul it around as it has no wheels. It makes me think of the old beer commercial of the roller cooler guy who has no friends to help him carry the cooler...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Value

    Posted
    Y2k99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I don’t know how long this keeps ice because I have not cared to test it. There are plenty of videos and claims for that. I do know it’s built solidly and has a pretty well thought out design. I knocked off a star because the arms make it even bulkier than normal. It may not be the “standard” but I also paid about 50% less and I believe it is a better product because of it’s design flexibility with optional accessories. And for good measure they throw in an accessory with your purchase. I’ve always used the phone cases so I know the quality that automatically comes with the name.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good cooler but some flaws

    Posted
    djnavy734
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a long lasting cooler but did not want to splurge for the all-powerful Yeti. I saw this cooler on sale and decided to take the leap. I was swayed by Otterbox's claim that it could hold ice for up to 10 days and thought it was a good deal. After using it several times in mild ambient temperatures I can say with certainty that the claim is false. I was able to pack it with about 16 beverage cans and the rest ice. The cooler held for about 4 days until all that remained were the cans and water. Additionally, the attachable clips for various Otterbox containers are unnecessary and just clutter the cooler.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi djnavy734,

      We apologize that this Venture Cooler isn't quite stacking up to expectations! It is definitely odd that the ice in the unit was only able to last four days, since as long as the ice to content ratio is solid and the cooler isn't opened too often, the ice should stay for up to ten days. To increase ice longevity, we would suggest pre-cooling the actual cooler the night before, as this gets the unit ready to go. Additionally, try using blocks of ice rather than ice cubes - these have proven to last longer.

      If you continue to experience issues, please feel welcome to call our wonderful Otters at 1-855-688-7269. They'll always do whatever they can to help out!

      Best,
      oOtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Unbelievably great cooler

    Posted
    Ralex
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best Buy had a great Deal of the Day on this cooler. Best cooler I've ever seen. Quality construction, great design and keeps ice frozen for days. Attachments and accessories are a nice addition. Beautifully constructed. Only problem I've had was knocking the bottle opener off while squeezing it into the overloaded trunk of my car. No damage, just annoying. I cannot stress enough the design an construction quality. Expect it to last the rest of my life. Otterbox is amazing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compares Favorably with any High End Cooler

    Posted
    iatag
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Based off my experience and all side by side comparisons I have seen this cooler competes with any of the top coolers on the market. Latching system is very simple to operate and I love the included bottle opener. A bit heavy and short on inside capacity compared to outer dimensions like all coolers in this category. I purchased this cooler at a deep discount on Deal of the Day and am very happy with deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy, quality construction. Good insulation.

    Posted
    Humming
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Filled 70% full with ice, kept at least some ice three days outside with direct midsummer Gulf Coast sun, and five days in hot garage, with no direct sun. Purchased online, and was surprised at how big it is. NOT a compact cooler! Got a good sale price. But at regular prices, for a modest price increase and length increase, capacity increases from 25 qt to 45 qt. Worth considering. The built-in handles add unnecessarily to length. Would prefer folding design.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Kept beverages cold for four days!

    Posted
    Camper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I put ice packs in the cooler on a Thursday night. On Friday morning I took out the ice packs and put beverages and ice in it. I used the cooler all weekend. On Sunday night, I emptied the water out of the cooler and noticed there was still some ice. I did not empty the beverages. On Monday night - four days later - when I went to empty the beverages, the mountains were still blue on my Coors Light! It was drinkably cold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cooler

    Posted
    Erik
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This cooler is outstanding. Like a Yeti, but costs less. The cooler has far better handles than Yeti as well. I have multiple roto molded coolers by other companies, and this design is my favorite. The included bottle opener is a great addition too. Ice lasts days in the cooler, and the buckle type latches are easy to operate. If you’re looking for a premium cooler, this is a great option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Cooler But Bulky

    Posted
    DSAKPA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cooler is built well but the downside is it's bulky and somewhat heavy and does not fit as much as I expected. It would be easier to transport if it was on wheels and had an extendable handle. Fold down side handles would also be an improvement. It will hold ice for 4-5 days but not 10 days as some claim. The plastic also scratches somewhat easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a TANK

    Posted
    Mist464
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Beast of a cooler! It holds Ice for a long long time. The drain plug will connect to a hose if you need to drain the water out further away or fill it up with water. The attachments you can get are very cool too. IF YOU CAN GET THE NEXT SIZE UP, This size was just big enough but there are more accessories for the big ones. But you can carry this one pretty easy even full.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceptional,cooler , construction is unbelievable

    Posted
    Waynebo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Exceptional cooler not only price and construction is unbelievable how this product is manufactured. Performance is great ,put just one pound block of dry ice and a little ice and your good to go. Keeps everything fresh for 10 days in the bush and for your trip back home

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ice melts in two days, not 14

    Posted
    TheHut
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The bottom of my coolers get very cold on the outside, not sure how my cooler is supposed to keep ice for 14 days. Called customer support and they wanted to charge me $25 to ship and test on their end. Prob will just return it and look elsewhere.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey TheHut,

      We're sorry to hear that this Venture Cooler is feeling a little chilly! That definitely is not typical of the product, and we would love to further examine this. As for the $25 shipping cost associated with our cooler warranty, we would only point out that this is a pretty modest investment to get you back on track towards epic outdoor adventures! If you change your mind, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Perfect cooler for the solo camper

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this cooler on sale as a Yeti alternative. Read a lot of good reviews before making the purchase and it did not disappoint when I received the cooler. Used it for camping last month and was impressed with the solid design and optional accessories. It also held ice very well. So, far so good. I might consider getting a bigger version.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Well constructed

    Posted
    Loki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this to use in my work truck it is a very heavy duty cooler very well built the only problem with it is the handles are built-in and stick out and make it very difficult to put in a truck front seat where this needed to go.. I needed to return it because of this but I did test it and it held ice for several days without melting

    I would recommend this to a friend