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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.8 out of 5 stars with 159 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.7 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers love the Outdoor Grill Assembly service, especially the excellent and professional installation team and the assembly speed. However, some customers reported issues with missing parts. Additionally, a few customers mentioned problems with the ignition system, such as the battery for the igniter being installed incorrectly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 159 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weber Grill Assembled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service putting grill together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pellet grill delivery and assembly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time. They got straight to work and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome set installers set grill less than 20 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Treager 34 pellet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston and helper was on time, assembled quickly and efficiently. Polite and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grill assembly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and did a good job. Wish service would be continued with total membership

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Delivery/Assembly Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Jesus were great! They treated the delivery and assembly as I would and I am very picky. These 2 guys are outstanding!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting up will take plenty of patience and time. I was glad I took installation as part of total protection. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    quick delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pitboss Griddle was already assembled before taken off of the truck, made it much easier for the crew to move it to our patio!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Fast guys grill assembly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fast guys were awesome. They had my grill together in 40 minutes. Friendly guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do8 it right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crew ied by Jason did an excellent job in installing my grill. He even followed the directions, as I do not always do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the total tech install if you are short on time. Probably not as good on doing it youself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that did the work were terrific. Put it together and explained how to use it. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Free install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install for no additional fee! Amazing. Able to put it together quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job, unpacked and assembled then showed me how i works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would have installation services again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came during the time frame stayed. They put my grill together quickly and it seems to be working well. No concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great customer service very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Who can resist free assembly?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free assembly with totaltech membership is very worth it. Would have taken me much longer than the techs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    We were gassed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great effort. Sad results. Team couldn’t hook up the grill to out gas line as they didn’t have the proper coupling. Advised me to go get one from a nearby hardware store. Once I connected the grill I could smell gas leaking. I couldn’t find the leak and had to call the gas company. They found the leak. Then when we tried to use the grill we discovered the igniter wasn’t hooked up. All in all, a poor job completion

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel arrived on time and set grill up with no problems. They put it where I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch instructors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and the installation crew are top notch.

    I would recommend this to a friend
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