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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.8 out of 5 stars with 159 reviews

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Rating by feature

  • Service

    Rating 3.8 out of 5 stars

  • Professionalism

    Rating 3.9 out of 5 stars

  • Expertise

    Rating 3.7 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers love the Outdoor Grill Assembly service, especially the excellent and professional installation team and the assembly speed. However, some customers reported issues with missing parts. Additionally, a few customers mentioned problems with the ignition system, such as the battery for the igniter being installed incorrectly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 159 reviews
  • Rated 5 out of 5 stars

    Good service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job at setting up the grill, right where i wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was ok .. The install was completed and gentlemen left .. no communication at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nexgrill Delivery & Set-Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time & had the grill put together in no time! Great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery team for gas grill assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys showed for my second gas grill (E-310) delivery. They told me that one of them has never assembled a grill before and the other one has only done once but not too sure how to do it. In other words, if I had told them it would be okay and I would do it, they would have been happier to drop it off and leave. This is what we deal with when we assume those guys are professionals and have done this at several times previously. It took forever for them to put it together. I asked one of the guys to move the truck so he would not block my neighbor's driveway, he never did it. He also kept the truck's engine run for 2 hours. If it had been his own truck, he would have definitely turned its engine off. THEY ARE VERY LAZY!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grillmaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect grill for a Grillmaster. Ribs, steaks, hot dogs. I can do it all these days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tool Set!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool set that really helped to put the grill together. Would highly recommend to anybody that buys one of the Best Buy Grills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job assembling this pit boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that assembled my pit boss were awesome. It was very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast perfect installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Perfect Grill was installed without damage They threw all packaging materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer team was professional and respectful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer team was professional and respectful. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Gentlemen were professional and assembly was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job in assembling my new grill. Cleaned up the area and left it spotless when done. Well worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys that set up the BBQ Grill are No Issues keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the price. The team was in and out in under an hour. Would have taken me at least 2 hours to assemble on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tools!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tools for the perfect grill. Grill time is now awaiting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very quick and very professional and the show up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    skill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, excellent personnel, very kind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weber 325

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up and installing our grill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done, and friendly installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and very professional service prov

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and very professional service providers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grill Master

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy assembled our grill. Was professional, polite and informative. Explained how to work the grill

    I would recommend this to a friend
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