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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 923 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the Over-the-Range Microwave Install (Replace Range Hood) for its overall performance and the speed of installation. Many appreciate that the microwave is the right size and has a spacious interior. However, some customers have noted that the microwave can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 923 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect addition to my newly removated kitchen. Works great and is quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt add the cord into the wall like i wanted just a box seþing in the cabinet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my range hood was quick with no mess left behind. Everything worked with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people did an excellent job of installing the microwave. There was minimal dust, they were neat and courteous, and were able to answer any questions that I had. Having professional installation through best buy is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job installing the microwave oven. But the price of the install was a bit expensive at $200.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Shopping at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a GE Microwave on Best Buy online and had it installed within a week, I'm very pleased with the Microwave so far. The price was right and I plan to purchase other items from Best Buy in the future. I usually shop at Home Depot or Lowes but this was a superior shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Change of plan midstream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have my new microwave installed by Best Buy and the installer did a fine job. However, I realized I did not need the range hood as the unit itself had an overhead light and fan system, so I sent that part back. No harm done and a fine installation job performed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an over the range microwave to replace an older broken one. The Geek Squad--AYS of Glen Burnie--did a great job of taking out the old microwave and the support brackets which were rusted. They efficiently installed new support brackets and the new microwave, which looks great. The job was done very well. We are very happy with the service. AYS is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect. Prompt, thorough, and he cleaned up afterwards. Polite also. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfectly fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order processed and delivered exactly as expected installed on time Good price Good customer service Equipment performance is very good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave, so much more space on my counter. Jason did a great job installing it. He is also very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was installed well. No issues with that. Make sure your installation ticket says they will haul away your old products if so desired. Needs to be set up ahead of time. Worth the Tech Membership with just this free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saving but still large enough to cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this so much, really makes my kitchen look great and love no more microwave on the counter!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went quickly and smoothly. I was kept informed through reminders and then a call from the installers when they were en route. They were professional, careful, and left everything clean and in order when they left. They also gave me some tips for care and maintenance of the new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went as expected and they were very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. They helped me locate a stainless steel filler for the microwave because it was 30" wide and the cabinet space was 36"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love my Range Hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our range hood works great. Thanks to Geek Squad folks for simply superb installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling issues but amazing install team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was lots of rescheduling and delays on the admin side of this experience that was not so good but finally I got a receptionist that made the appointment right and the team that was sent out to install were friendly, worked great today and went through my new appliances with them. They also cleaned up after themselves really well. So glad it is finally done and that it ended on a good note.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installation of range hood.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did what they were here for...installation of a range hood. New what they were doing and had it done quickly. They were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze! I usually try to do things myself but I’m so glad I didn’t. The installers were professional and everything works and looks great.

    I would recommend this to a friend
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