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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9497 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 9,497 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the microwave were very professional and kind. Took the old one and installed the new one without problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service ... the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two products I ordered were delivered on time. The delivery man was polite, respectful, and knowledgeable. He was so careful as he was removing the old appliances and after he installed the new appliances he asked "is there anything that you want to ask?" I told him "No"; however, he said well, let me show you some things about the microwave. He preceded to show me a couple of things that were important. He also showed me how to remove and clean the filter and other things. He not only was great at delivery and installation, he knew the appliances which surprised me and he was willing to show me anything that I might need before he left my home. Best Buy picks the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Done fast and right. The lead installer arrived as scheduled. Explained the process and answered all of my questions. The crew was professional and courteous. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Best Installation Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swat team of installation. Took the old OVR microwave down in no time. Expert installation. Very fast and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and installation was great and smooth no mistakes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient, [and unlike TV from BestBuy where delivery day was changed four times and I never got the "excuse us" compensitory gift card], they arrived the first time on-time. Complaint: They took away the installation instructions and templates in case I have to install microwave oven elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers delivered the microwave oven,removed the old one and did a great installation on the new microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Microwave - above the stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who came to install our microwave oven were on time and efficient. They had to drill and adjust to get the oven to fit in the space of our old one, and were able to get it installed within a half hour. They were pleasant and friendly, and very competent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shawn was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had best buy geek squad install the new over-the-range microwave both for ease and convenience and because they guarantee I believe the installation for a year (last i checked - i could be wrong on that). Shawn was the geek squad agent who came out to deliver and install the microwave and he was very nice, professional and took the time to make sure it was done right. He even wore little booties so as not to bring dirt into the house which was great. He had to drill some new holds in our existing cabinet since had been a long time since changed out microwaves but he did great and would recommend him to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do. And now i need to add 22 more characters Im told

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OTR Whirlpool Microwave Removal & Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich from All American Installs was great! He called the night before to advise time frame for arrival; called from his previous job that he was on his way & would be there approx 30. min; it was raining & he & his associate took shoes off upon coming in. Very professional, pleasant and efficient!!! Recommend to anyone! I would use his services in future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install complete and done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install complete, done very quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer from Best Buy was Demetrious who did an excellent job making sure that my over-the-range microwave was installed properly. Even though he had other deliveries to make he took the time to show me some of the aspects of the microwave and that it was working proplerly. He did an excellant job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly, installer was very professional and answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service. A reason to buy from Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor chosen by best buy did a great job. Fast, clean, no mess and he knew what he was doing. Pat from Quality Kitchens (DC area) did a great job. He came at the time promised, put down a dropcloth to protect the stove and cabinets. He even showed me how to use the oven and set the clock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installers did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, efficient and professional. Installers were respectful of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was on time and hassle-free. Clean and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first attempt to install resulted in the crew noticing the microwave was damaged. They were fabulous in helping us connect with customer service to note the damage and order a new microwave and arrange another installation. The second delivery and installation went more smoothly. The installers were polite, efficient and considerate with protecting the surrounding areas during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Just WOW.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just WOW! This is one nice microwave!! I have yet to use the app or all the many, MANY features/settings. In time I will. I am extremely impressed. This rated high on consumer reports and I can see why!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monty showed up on time, removed the old microwave, installed the new microwave, cleaned up and was on his way very quickly. He was very efficient.

    I would recommend this to a friend