Customer Ratings & Reviews

Just WOW! This is one nice microwave!! I have yet to use the app or all the many, MANY features/settings. In time I will. I am extremely impressed. This rated high on consumer reports and I can see why!

The swat team of installation. Took the old OVR microwave down in no time. Expert installation. Very fast and neat.

On the one hand, the installation was great in that it went very, very quickly, left no mess and the microwave works. On the other hand, the installation used the same mounting bracket as the previous microwave from the same brand and so there really wasn't much to do for the installation. I should probably have installed it myself but since retiring, I'm getting to lazy to do anything remotely like real work and the wife trusts my hardware abilities less and less. So it was probably worth it after all.

The installer from Best Buy was Demetrious who did an excellent job making sure that my over-the-range microwave was installed properly. Even though he had other deliveries to make he took the time to show me some of the aspects of the microwave and that it was working proplerly. He did an excellant job!

The Geek Squad installed this microwave and did a super job. They were quick, clean, had all their tools and knew what they were doing, I won't hesitate to have them back for other installs in the future!

Rich from All American Installs was great! He called the night before to advise time frame for arrival; called from his previous job that he was on his way & would be there approx 30. min; it was raining & he & his associate took shoes off upon coming in. Very professional, pleasant and efficient!!! Recommend to anyone! I would use his services in future!!!

The team that came and installed our new over the range microwave were excellent in every way. They even gave us tips on how to not break the oven.

The vendor chosen by best buy did a great job. Fast, clean, no mess and he knew what he was doing. Pat from Quality Kitchens (DC area) did a great job. He came at the time promised, put down a dropcloth to protect the stove and cabinets. He even showed me how to use the oven and set the clock.

The two products I ordered were delivered on time. The delivery man was polite, respectful, and knowledgeable. He was so careful as he was removing the old appliances and after he installed the new appliances he asked "is there anything that you want to ask?" I told him "No"; however, he said well, let me show you some things about the microwave. He preceded to show me a couple of things that were important. He also showed me how to remove and clean the filter and other things. He not only was great at delivery and installation, he knew the appliances which surprised me and he was willing to show me anything that I might need before he left my home. Best Buy picks the best.

Great service and on-time. The install went well, and the technician was a very nice person.

Excellent service. Done fast and right. The lead installer arrived as scheduled. Explained the process and answered all of my questions. The crew was professional and courteous. Thank you Geek Squad!

The people who installed the microwave were professional and more than competent.

I’m very happy to have this new microwave oven. It is very stylish and well made. The technician did a great job installing the microwave and removing the old one.

Had best buy geek squad install the new over-the-range microwave both for ease and convenience and because they guarantee I believe the installation for a year (last i checked - i could be wrong on that). Shawn was the geek squad agent who came out to deliver and install the microwave and he was very nice, professional and took the time to make sure it was done right. He even wore little booties so as not to bring dirt into the house which was great. He had to drill some new holds in our existing cabinet since had been a long time since changed out microwaves but he did great and would recommend him to anyone!

The product was what I expected and easy to operate

Excellent installation for my over the range microwave.

Installation was quick, efficient and professional. Installers were respectful of my home

They did a thorough job and quickly on installation.

I got an out of the box microwave and it works great

Our first attempt to install resulted in the crew noticing the microwave was damaged. They were fabulous in helping us connect with customer service to note the damage and order a new microwave and arrange another installation. The second delivery and installation went more smoothly. The installers were polite, efficient and considerate with protecting the surrounding areas during installation.