Customer Ratings & Reviews

I don’t know how I can read it in 50 words, but for the money it was a great microwave being a total tech number they installed it so I think that is a great value. I would recommend a total tech membership to anybody.

I needed a new above-range microwave and there wasn't enough clearance for a standard one so I was using the compact counter microwave that was modified to fit the space & had been installed in 1981! The Whirlpool low profile microwave was recommended by Best Buy's Geek Squad and it is perfect. Full-size inside with turntable and tall enough for a 16-oz cup.

Installers did a good job installing my new samsung, they were on schedule and also pre called before arriving to home. Maybe 15-20min to install, i recommend.

He was punctual, courteous, and professional. His ability to remove the old microwave and install the new one efficiently, without assistance, was impressive. Additionally, he demonstrated a commitment to quality by thoroughly cleaning the area and removing packaging materials prior to his departure. See before and after pics.

Enjoying the new microwave was a good choice, and great installation by Best Buy’s installers. So far very pleased it’s purchase and young fellas whom did installation. Will recommend on both ….

The installer did a great job of removing the old unit without any damage to our tiles. The new microwave looks like it was always there.

On time! Carefully moved and replaced items to make install more accessible! Neat and precise install! Cleaned work area afterwards! Respectful and polite attitude! Thanks. It looks and works great.

Happy with the purchase. Each item was delivered and installed.

Joseph, Ivan and Mohamed did s really professional job. They figured out how to install it since there was granite in te back where the bracket goes. Clean installation.

I had Geek Squad handle the installation of my Whirlpool Above the Range Microwave. I've used them several times in the past. They are reliable and professional.

The guys arrived later in the evening in the 8:00pm hour. I had to pay more for them to install an outlet. The outlet was placed upside down. Other than that, the microwave is just beautiful.

I was told I was paying for 2 men to do the installation but one man showed up and he was quick and efficient.

Great work! The technician was on time, friendly and took care of our home, not to mention that the product was well installed.

Can't say enough about how awesome the installers were. Actual Best Buy employees and not third party contractors. No damage to other fixtures, solid installation and clean up after themselves. Best Buy sent appropriate number of installers for the item instead of being cheap and only sending one.

The installation went smoothly and very professional. The crew were excellent. They took great care to protect my kitchen floor, my kitchen counters and cleaned up any mess. Excellent installation. Thank you!

I bought the same microwave and it was updated a bit. But loved it and it quit working. The new one fits perfect and the gentlemen that put it in were top notch!

Very happy with our new microwave, delivery and installation all went well. Very Happy

The San Bernardino store has by far the best customer service! Robert and Nathan in the major appliances department were great. They were very knowledgeable, helpful and fun to work with. When I had encountered a problem with my over-the-range microwave from a different store, they found a new one and set up the delivery and exchange. The following week, I drove 30 minutes back to this location to purchase my new refrigerator and Robert was there to help me again. Even David, the department manager had excellent customer service. I am very thankful for their kindness, patience and honesty. They get a 10 out of 10. From now on, I'm shopping at the San Bernardino Bestbuy, its worth the drive. Even the Delivery guy, Oscar was great. I am impressed with the customer service and their attitudes. I think and feel they deserve acknowledgement, a bonus and a raise. They earned it and deserve it!!!

Eric from ABC Installations did a terrific job. The old microwave over the range came out in less than 60 seconds (he didn't even lay it on the floor; he carried it immediately outside). The vent going outside didn't match up exactly, so Eric took down the new microwave, cut a blocking piece of wood out of the way with a sawzall, and reinstalled the microwave. I paid him a little extra for a new vent collar, and with a bit of aluminum tape everything was pretty well sealed up. Eric even vacuumed and wiped down the microwave. Very excellent and professional installation.

The service was great. I have an older home and delivery guy went to look for screws to get the job done right the first time. Microwave look and works beautifully!!!