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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers admire the Dream Duo 2 Smart Baby Monitor's exceptional camera quality, reliable night vision, and the peace of mind it provides. Many appreciate the ease of use and the helpful app, while also highlighting the ability to monitor vital signs such as heart rate and oxygen levels. However, some users mention challenges with Wi-Fi connectivity and concerns about the system's cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-132 of 132 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Peace of Mind for New Parents

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my daughters had tried one of these with her then baby girl. She loved it. Now my daughter-in-law tried this newer version with her baby girl, my third granddaughter. She was excited, although she is not as paranoic as my daughter used to be. The main reason is that this is her second daughter, and now she has more experience with babies. Still, she believes it’s comforting to know the baby is doing well and mom and dad can sleep more relaxed. This is a camera with a special sock with sensors that monitors some vitals. It is great for new parents, giving them a sense of security, and letting them know how well the baby is sleeping and things like unusual heart rates and oxygen level. With the accompanying app, you don’t need to go to the baby’s room all the time. To be honest, even I liked to have it while we were babysitting the baby last weekend. While she was sleep upstairs, we could keep an eye on her while doing some work at the house. My spouse, who is in the medical field, like the rest of the family, and an expert on babies by profession, pointed out that it’s very good to have something like that. Of course, she also mentioned that this has been rebranded because it is not FDA approved and they cannot claim some of the things they did. It doesn’t mean that it’s illegal or harmful. Just keep in mind that it is a monitoring tool, not a medical device. You will need to charge it daily, but that’s expected with battery-powered devices that need to transmit data. I don’t see that as an issue. Just charge it when the baby is awake. It takes less than an hour. The camera is still like the first. Not perfect but good enough. As with the previous version, I still recommend it, especially for new parents. In case you suspect something wrong with your baby though, don’t trust it that much. Only a healthcare provider can determine that

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Puts Me At Ease

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the previous owlet models and I was happy to come across this. SIDS is a real thing. It’s horrific and no parent should ever have to experience this, but it sadly happens. This device is one of many things to help prevent that. It definitely added to my paranoia at times, but it also helped keep me from constantly checking on my little one if he were still breathing. Everything is connected with an app. You use this for the monitor and to look at your child’s levels (oxygen, heart rate, sleep quality). I love that I don’t have bulky devices, that it’s just on my phone. I really like that I can pull my phone out and randomly check my child’s oxygen level or heart rate. There have been two occasions we were alerted and I’m so thankful for this device. There’s nothing scarier than when the alarm goes off and you have to run in. I don’t even want to imagine what could’ve happened if I didn’t have this device… Range – The manual and website say 400 feet, but it doesn’t seem like that. Our son’s room (sock) is one room away (where we keep the dock) and sometimes it alerts us that the device is out of range. On nights it does this, it’ll happen maybe 4-5 times and then go a week of normalcy. As I mentioned, we’ve owned previous models of the owlet. It’s great to see that they offer multiple socks. This comes with 4 (2 for right and 2 for left). That’ll help when washing the sock so it stays nice and clean on our little. This isn’t hospital grade, so just keep an open mind. Pros: Camera HD video quality Tracks heart rate Tracks oxygen level Tracks movement Monitors room temp Connected app Multiple socks Cons: Range between sock and dock can be better. Price (look for sales) Some glitches within the app Overall: At the end of the day, you must decide what is best for your family. This device certainly helps monitor your child via the camera and app, but take it with a grain of salt. It takes away from some stress, but can definitely add a little anxiety. You’ll notice you’ll check the app several times to see what your kiddo’s stats are. I recommend this because of what it offers. I’m in favor of most devices to help protect little one’s. It’s very expensive, but it’s better than something I dare not wish to even mutter.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Hampered by annoying software and regulations

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no stranger to Owlet. We got our first Owlet Sock when our first daughter was born. Being new parents, it was a great peace of mind knowing that if anything went wrong, we would know about it and hopefully those extra seconds or minutes would be the difference. That was just over 2 years ago now and we just had our second daughter. I wish things were still the way they were back then but it's getting harder and harder to sell an Owlet sock to anyone with kids now a days. The sock tracks your child's heartrate and O2 levels (an average O2 over 10 minutes which is fine). That's all I signed up for it to do and it would be great if that's all it did like 2 years ago. Sadly, they rebranded and changed a lot of the functionality to become the Dream Sock. Dream Sock tracks the same things, but it focuses more on the quality of your child's sleep and does away completely with the alarms that you could set up if their heartrate or O2 got below or above acceptable ranges. This was always the peace of mind the old sock offered. You could fall asleep knowing if your baby stopped breathing or their heartrate was irregular, you'd know about it immediately. I'm a numbers kind of guy. I like tracking stats. Our first child had hand/foot/mouth one time and we were able to get a good idea that she was sick by looking at her last couple nights heartrates since they were so much higher than her normal sleeping heartrate. So the Dream Sock still offers me something now that I've been a parent for 2 years and am less terrified of them having some serious issues while they sleep. But 2 years ago, I wouldn't have cared two licks about how well my baby was sleeping without all the alarms if anything was seriously wrong. I understand, there was a FTC issue that caused Owlet to stop selling socks in the US for a while and these changes are more than likely to get around the medical device regulations but I do really wish things were back to the way they were. It was a simpler time. That time has passed. Setup of the sock is pretty straight forward. One of the many devices that ask you to connect to the device's own wifi network so you can set it up to connect to your wifi. Then you just plop the sock on the base/charger to pair it and you're off to the races. The sock has always been pretty easy to set up aside from when I turned on encrypted DNS on my router which Owlet did not like. Setting up the camera is just as painful as the first camera. It took me literally an hour just to get the camera to read the QR code that the app spits out and then the pairing failed anyways. After trying for that long, I realized the camera might not love the ultra bright screen that the app forces when reading the QR code so I took a screenshot and showed that to the camera at a lower brightness. It was still finicky but it worked a lot better and the second try actually paired the camera. I wish they'd ditch the QR code thing. It feels like the camera and/or the AI behind it just isn't good enough since I had this same issue with the Owlet Cam 1. Was really hoping they had resolved that for the followup. Usage is alright. Depending on your tolerance for annoyances and depending on how many kids you have with socks. We have the larger pack of socks for our 2 year old so we now have both kids in the app. Nice that we can do that but with multiple kids, things get annoying in the app and the app gets down right clunky. Any notice throws a big full screen alert at you and then proceeds to switch to that child's screen. So if you're viewing one of your kids, and Owlet decides it's time to let you know the other one is sleeping now, that full screen alert switching to that child for whatever reason. No idea why those alerts aren't smaller and less intrusive. They're usually things like "so and so is sleeping" or "so and so is stirring" .. simple things. The app also becomes just plain un-usable sometimes. Like you scroll and the screen moves a tiny bit down and stops and you have to force-quit the app to get any bit of stability back. Since we added the second child, I find myself force-quitting the app multiple times per day because I can tell it's about to get really bogged down and I'd rather not wait for it to figure it's stuff out. Speaking of multiple kids, if you have multiple kids with socks that share a room and you were interested using the camera for both of them in the room, you're SOL. The app forces you to assign a camera to a single child and you can only view that camera when you're viewing that child. This is a non-issue if you have separate rooms for your kids but it's annoying that I can't just have the camera always visible. And on that note, why do my kids both need their own page? Or why isn't there at least an option for an overview page that shows any cameras and socks with vital information on it all in once screen? Give me the little Peaceful/Active guage along with heartrate/O2 and maybe the sleep/wake/deep sleep graph for each of my kids along with any cameras. Make notifications not pull me out of that screen. That would go a long way to fixing the app. I'll cut the rant here. Just some frustrations on using this app for so long and noticing things get more annoying as time goes on. I'm sure I'll think of more annoyances after submitting this review too. The camera quality is pretty good and the ability to actually view clips of certain events is always nice. The mount for the camera is heavy and it's easy to move the camera angle around if you don't have it mounted very high. The best thing they do is also include wall chambers to run the wire through so you don't have a wire hanging off your wall. The little one hasn't gotten to the wire at all because it's protected and stuck to the wall. I love that about the cam. They also give you a decent amount of wire which isn't always the case with some baby monitors I've used. The bottom line is the technology here is great. 2 years ago I couldn't stop screaming from the rooftops to anyone who would listen how much peace of mind the original Owlet Sock 3 gave me. But after coming back as the Dream Sock, the software just isn't all that exciting anymore. The sleep tips are fairly general and without alerts I have a hard time recommending the sock to new parents who are seeking that same peace of mind I got. If you want to track some cool stats about how your child is sleeping with some slight utility for diagnosing some issues with your child and you're looking for a decent camera for the same app? This might be for you. But it's a lot more novelty now than it was before it became the Dream Sock.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Owlet Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice to have for peace of mind. The app is easy to connect and use, the camera is good quality, the owlet system has a lot of features and it monitors so much on baby.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Missing Key Monitoring From Previous Models

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Owlet Dream Duo adds some new features to previous Owlet sock functionality, but unfortunately they've had to do away with the most important feature that made the Owlet originally a standout among a sea of baby tracking systems; the active O2 monitor. The system feels mostly cohesive, but also suffers from a subpar app and antiquated video monitoring. This is my third Owlet product. I've owned both the 2nd generation and 3rd generation socks. I was so pleased with the 2nd generation sock that I decided the 3rd was enough of an upgrade to get it as well. We also had the 1st generation camera. That camera didn't fare well, to be honest, as it suffered from connection issues and was generally unusable for us. All this is to say, we have a lot of experience with Owlet products. We had our second child two weeks ago and decided to give the Dream Duo a shot, not knowing the full scope of what was (and was not) included. In regards to the sock, I can't help but feel disappointed. It seems to be the same hardware as the 3rd generation sock, and as such is very convenient to charge and very easy to put on kids. It has active heart rate monitoring, which is good, but it seems they've been forced to remove the real time O2 level monitoring, instead replacing this with an average readout of the past 5 minutes. Presumably this is a pivot based on some regulatory trouble that came down on Owlet, so I don't even really blame the company. However, the end result is a product that feels significantly less useful for parents that like to purchase this primarily for peace of mind. That being said, they've transitioned this product to focus more on sleep quality, and it seems this bundle now includes the Dream Lab sleep training program. This will be a hit with certain parents that are planning to sleep train their kids, giving useful insight into sleep quality and patterns that will help give you kid a better night of sleep (and a better ability to independently sleep). We haven't yet used this feature given our child's young age, but I've heard good things about it. The camera is a modest upgrade over the previous generation and adds some additional features like action clips that you can go back and watch. This is an improvement not only over the last generation cam, but also a lot of the more basic baby monitors on the market. However, it would be more useful to have a more comprehensive video timeline to help with tracking. In terms of performance, it seems to operate a bit better than the previous model in this regard as well, but time will tell if it's truly an upgrade. Overall, I can't help but feel disappointed. Again, understanding that the company was forced to reposition their product, I understand why they did it. But active O2 monitoring was a landmark feature of the Owlet product line, and I can't help but feel like the usefulness of the sock has been majorly impacted. They've tried to bridge the gap by making this sleep quality focused, and it will be useful in that regard, just not in actively monitoring sleep safety as it was in the past.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owlet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super peace of mind. It's worth every penny. Of course you never fully sleep like before baby was born, but you can genuinely feel good in case you doze off heavier sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get some sleep I’ll let you know if there’s a prob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best gifts that I could give my daughter-in-law for my first granddaughter, very responsive, helps them monitor her sleep, with a peace of mind that normally we wouldn’t have if we didn’t have things like this to make our life a little bit more easier during tiring times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    baby gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise baby gift and just what the new mom and dad wanted for peace of mind for their new baby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all new born parents!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the dream sock comes in 2 sizes! Works flawlessly gives us peace of mind at night while our little one sleeps since we know the risk sids is real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby companion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very helpful and satisfied i really recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsafe. Don't trust your kids safety to this trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. The camera routine disconnects despite being in close proximity and on the same wifi network. Multiple times now, put the baby down, didn't hear a peep from her in a while, checked the app to see the camera randomly stopped working, went to check on the baby and founder screaming and crying for God knows how long. This piece of garbage is unsafe and should be pulled from shelves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cam had a very poor connection to wifi, I tried multiple routers. Delay is video feed is very large. Constant reconnects. The sock wouldn’t connect at all to router. Owlet helpdesk is non-responsive by email. Bestbuy only allows return for 15 days, so I’m royally screwed.

    No, I would not recommend this to a friend