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Owlet - Owlet Cam Wi-Fi Video Baby Monitor-Front_Standard

Owlet - Owlet Cam Wi-Fi Video Baby Monitor

Model: BC01NNBBYFSKU: 6316716

Customer rating

Rating 3.4 out of 5 stars with 11 reviews

  • 30%
  • 20%
64%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-11 of 11 Reviews
  • Rating: 1 out of 5 stars

    Would be great if it worked!!?

    Posted
    Thatoneguy
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’ve been on the phone for over 3 hours on 3 different calls with owlet and spent several more hours online and again on the phone talking with router and internet providers to try to get this camera to link! Owlet said I just got a bad camera so I exchanged it and same problem! If you have an old or who knows maybe even newer NETGEAR router that has a dedicated 2.4ghz band then it should work?! Our Owlet sock has worked just fine with both router systems -but we had an Apple router that would not work so after trying for hours I just went and bought a new whole home Google Wifi setup and apparently that won’t work either!? Super frustrating!! -all new tech it seems won’t work with this brand new camera system? Owlet keeps telling me that I need to fix my network and call my isp(internet service provider) or the router manufacturer and get it figured out on my end!? -How about you guys make a new product that actually works with new technology! And maybe don’t force your customers to spend hours trying to figure out how to make this work! I’m not a tech guru but I run a lot of tech in my house (Sonos, Hue lighting, Nest etc.) all have been at least somewhat user friendly to setup. Owlet camera looks simple on paper but thus far has been IMPOSSIBLE and I cannot figure out how to make it work!? I still hope that I can somehow get it to work, because I think the camera will be worth its cost when it finally does work...but that’s the clencher when and if it works!!! I’ve never spent so much time and been so frustrated with a tech product AND a company’s customer service in my life!? -nice people on the phones - but no idea how to actually solve the issue other than telling me to figure it out on my end!? Take responsibility Owlet and fix YOUR product to work with current technologies!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great start but ended up failing

    Posted
    Babyesmom
    • My Best Buy® Elite MemberElite Member

    Super easy to set up first of all. Best running on 2.4ghz WiFi. BUT after a week or so it started to freeze the picture, when I would close out of the app it would still be frozen when reopening it THEN I would go to uninstall and then REINSTALL the app and STILL had the same issue. After finally unplugging it, it would work for a couple of days then same issue. The last time I unplugged it, it would not pair to the app anymore. I tried several times to reset the camera and nothing would happen. Was going to exchange it but then saw that others were experiencing the same issues. I don’t believe WiFi connection is the problem here because the smart sock works well and everything else in my home connects JUST FINE. Don’t waste your time on this one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Missing a lot of good stuff

    Posted
    LeahW
    • My Best Buy® MemberMember

    So first of all, the app for this baby monitor does NOT stay up. It crashes ALL the time! On both my phone and my husband’s phone. We tried all trouble shooting and even upgraded our phones, to no avail. Very nerve racking to wake up in the middle of the night and you baby monitor isn’t working anymore. The camera has good range of angle, but doesn’t zoom, and doesn’t pan. We miss our monitor which has a more zoomed in camera and pan-ability, and we really miss the independent and more reliable screen. This product is an absolute waste of money due to its unreliability. Don’t waste your money. You’ll be stressed out with its failure to operate.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst baby monitor

    Posted
    Downey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really wanted to love this monitor. The camera has great video quality but the app shuts down constantly. Therefore I can’t see or hear my baby at night. Which has resulted in me finding him in complete hysterics several time because he was crying for long periods of time and I had no idea. I’ve made several calls to the company and the only answer is they are working on it. Save your money and buy something else.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Nicki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great camera so far. My little one won’t be here for another month but we have been testing this camera in the nursery. There are definitely a few kinks where the app force closes but being so new to the market i can’t really complain.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great camery with various angles

    Posted
    johnnyp23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The camera works great. Tip make sure your internet connection is fast so that way there is no lag in the video like it happened to me

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really neat product

    Posted
    BG1987
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Really neat product. The alarm function is great. Easy to use! We switch from one foot to the other. Really great tool to use to ease anxiety!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Camera I’ve had

    Posted
    Kyle0811
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had a Motorola previous to this purchase and obsoutley can’t compare the two, the picture on this camera is amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    CColwell0906
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have the smart sock, and this pairs perfectly. I love the night vision, quality of video, and the temp reading.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great baby monitor

    Posted
    OKMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is reliable with good picture quality. It would be nice if you could zoom in, but still works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gift

    Posted
    almostheavenwv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great baby-shower gift for first-time parents! They loved it!

    I would recommend this to a friend