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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 192 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Radio Replacement and Steering Wheel Control Interface for its ease of use and steering wheel control functionality. Users also appreciate the neat and professional installation process, as well as its compatibility with new decks. The product is praised for its sound quality and fit in Volkswagen vehicles. Some customers feel the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-192 of 192 reviews
  • Pros mentioned:
    Steering wheel control

    Rated 2 out of 5 stars

    Only volume works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but the only thing that you can control from the steering wheel is the volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is all you need with this radio our tech was awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AM noise, I have to use my phone to log into IHeartRadio to hear clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    seems to work ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for sure how it all interfaces but so far so good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misinformation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this adapter would retain the steering wheel controls for my 2009 VW CC. IT DIDNT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 2014 VW along with a deck that is compatible for retaining steering wheel controls but the tech could not get it to work, complete waste of $110

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Install Doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work. Stereo doesn’t work and Best Buy isn’t available by phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working less than a month old non refundable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked perfectly for over 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last one of these I owned lasted 5 years with no issues and full Functionality in my 2013 Jetta.

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 5 out of 5 stars

    great product needed for my VW 2010 Passat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy in Downey installed this product in my car along side my new radio Kenwood DNX573s . The installer did a good job A+++. This product was needed if i wanted to maintain my steering wheel functions on my new stereo. Woks as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works behind the scenes...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, so this particular item isn't as exciting as the new car stereo I had installed, but without it, none of it would work properly. Apparently, my old wiring harness had failed, which is why my old radio stopped working, why it completely drained my battery and I had to replace both. Mike at the Vineland, NJ store was able to fit me in for an installation the same day I called and did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    no fair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one hundred dollars For a piece of plastic and a Couple of wires is Really Push in it don't you think. It's in the fact That you have no choice in The matter . I think a product Like This Should not be more Than Thirty dollars Tops. my wife is from china where most of this stuff is made and cheap to make. I've seen the factories. Oh well.

    No, I would not recommend this to a friend
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