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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Radio Replacement and Steering Wheel Control Interface for Select Volkswagen Vehicles for its ease of use and steering wheel control functionality. Users find the installation process neat and professional, and the device is compatible with new decks. Many are satisfied with the sound quality and fit in their VW vehicles, while some customers feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 192 reviews
  • Rated 1 out of 5 stars

    Terrible radio signal from it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to replace the original receiver on my 2015 VW EOS. After installation I realized the new receiver can't play satellite radio at all, completely lost reception. When I call BestBuy I was told I needed an additional tuner to receive satellite signals. Why neither JVC nor Geek service told me before I bought it or installation? Now I have to spend another $79 to but the tuner and $49 to get it installed. I also realized I lost the original GPS capability as well. Yeah, the new receiver has wired Apple Play, but the GPS still is needed when there is no cellular signals. The last, this receiver also fails to get clear signal for regular Am/Fm radio. I could get clear Hi-Fi signals from local radio station from the original receiver. However now I can't listen to more than 2/3 local stations. Overall, both product and Geek installation service failed my exception. I don't recommend this product and installation service at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CAN technology enabled with this wire harness

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wiring harness is perfect for the Jetta's. If you are doing a self install remember in this case you must plug in the CAN sensor adapter to the wire harness even if your car doesn’t have a can system like mine doesn’t. It completes the circuit so your stereo gets power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in my Volkswagon. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked in Eos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for my 2014 VW Eos sport. Victor at La Quinta store was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT REPLACEMENT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE SOUND. THIS IS A REPLACEMENT TO THE ORIGINAL SOUND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    vw stero harnesses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a usefull and quick and easy install and great customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SHORTAGE IN MY SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having Problems keeping it connected , it has a loose wire , been trying to speak to a installer about this !! But for several weeks I couldn’t!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deff glad I bought all the exact parts to fit my vehicle ...dillan at the dale mabey location Geek Squad installed my in dash touchscreen with no problem ...very quick too would highly recommend the pros for this thank you dillan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who served me was very nice and did a good job at explaining the parts/process for a backup camera installation. I had many questions and he was very patient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only option is $100!?!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to install a Kenwood head unit in my ‘08 GTI. The directions are not clear on this unit for installation on this car. It states something about programming to utilize the steering wheel functionality but it is not specifically clear how to do so and neither does the website. Connected unit as specified, it does work and the stereo seems to finction properly through the CAN BUS module but as stated steering function does not work and it is triggering an airbag fault now. I will probably remove this unit and re-wire speakers directly when I change them bypassing all the VW interface. Best Buy should offer a different option for this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering of parts were timely and arrived on time. Installation was on point. Technical was professional. Facility was clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! No problems, no issues. Seamless. Really enjoy ain’t the CarPlay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Chad and Cody at the Moore, Ok. Store…Love my new radio and camera system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car audio installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good on installing help me on what is needed informed me on my car steering control audio that needs other

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst well and I now have my original controls to work with my aftermarket stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kickin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products i do recommend getting all your stereo needs at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio PRO4 Interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade to my car stereo has been awesome. The best tech that performed the install was very professional and precise. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT INTERFACE FOR VW 'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PAC-Radio PRO4 Interface is an excellent Data-controlled accessory and navigation outputs that is necessary to maintain factory functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Must need item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician said I needed this item for my JVC Apple Play Radio install for my VW Jetta

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install but need more info online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall install guy did a great job, however the man on the phone was not correct in install time and needed to buy more items while there.

    I would recommend this to a friend
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