Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Radio Replacement and Steering Wheel Control Interface with OnStar Retention for Select GM Vehicles, especially its ease of use and steering wheel control functionality. Users appreciate the straightforward installation process and the retention of OnStar features. Some find the product pricey, and a few have noted that the instructions can be a little confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 904 reviews
  • Rated 5 out of 5 stars

    Works As It Should

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly with a Pioneer head unit and my C6 Corvette. Best Buy Techs did an outstanding job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worked as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure if all the old functions from the original equipment would be available. I have not found anything that was operational on the original radio that does not work on the new one with this kit. The entire removal and installation was seamless. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sterio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am verry happy with my new sterio speakers and camera the clarity and sound are so crisp and clean also the hands free phone is such a great safe option im verry happy with all aspects of my experence with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to understand instructions. minimal tools are required

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my new touch screen tv work in my 20 year old truck. Even the buttons on the steering wheel work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and it had every thing I need for stereo installation.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Harnesses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, little priced but has everything i need for my radio .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your install easy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me almost everything worked as it should. In my particular instance the only issue I had in my 2006 Silverado was with the back up camera signal. It would only read out 12v no matter what. Not sure if this is a compatibility issue or what so I still give 5 stars. I was able to tap a reverse wire for my camera signal.

    I would recommend this to a friend
  • Pros mentioned:
    Steering wheel control

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this into a 2004 Chevy Silverado with factory Bose audio that was having issues with engine noise. This product resolved that issue. My only complaint is that the chime module doesn't have a clear chime and sounds like one continuous ring. Other than that the product worked great and retains factory steering wheel controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't happy about having to shell out $159 in addition to the cost of the deck for installation. Luckily I had a decent gift card balance and some reward certificates to soften the blow. I guess it was needed to make everything work right. I just happened to check the site a week later and found that the item was on sale for $114.99. I contacted customer service who issued me a $47.70 price match credit to my card. I must say, I was pleasantly surprised. And I have beats now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Upgrade stereo

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my car system work with ease and quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Onstar retention

    Rated 4 out of 5 stars

    Radio Pro...ish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All functions work as they should except the notification chimes...they are hit and miss at best. Sometimes the work perfectly, sometimes halfway and other times not at all. And it seems very random, no pattern at all. That being said, the other functions seem very "factory" in nature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RP5-GM11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched all the how to video on how to connect the RP5. When it came time to actually hooking it up, it was quite easy and simple. I didn't overthink it. It worked perfectly and I got to keep my steering control. I highly recommend the RP5-GM11.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the PAC to hook up an afermarket receiver to my Escalade. I'm a DIYer and it took a little to get it stuffed back into the dash, but everything hooked up nice and without any trouble. Easy instructions for the connections and all is working like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stereo Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item is the part I needed for the install of stereo, works perfect and was very easy to install. Just make sure when you make the connections you actually solder the leads when putting together

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great about the same price as Crutchfield

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes for a great installation and professional service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Parts Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Worked great for what I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Radio installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and was overall a piece of cake A++

    I would recommend this to a friend
  • Pros mentioned:
    Onstar retention

    Rated 5 out of 5 stars

    Makes for clean install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is needed so an aftermarket stereo can be installed in specific vehicles. It maintains factory sensors and door chimes or alerts such as key in ignition when door is opened and your key is in the ignition.

    I would recommend this to a friend
Sponsored