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Customer Ratings & Reviews

Your price for this item is $44.99

Customer reviews

Rating 4.3 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Pan-Tilt Mount for Ring Stick Up Cam as a valuable addition that enhances the functionality of the camera with its pan and tilt feature and ease of use. However, some customers have reported issues regarding the absence of a power cord, requiring them to purchase it separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Rated 5 out of 5 stars

    Great added feature for camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tilts and rotates great. Great added bonus to camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to assemble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps camera move and opens the view up more with clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to anyone who asks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Addition to your Ring Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a Ring Stick Up Cam you should pick up this tilt & pan so you'll get the full benefit from your device. You can move to view your camera angle full 360 view around without worrying about physically moving it. Best addition to an already great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mounting for Ring camera, perfect for indoor!

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Well worth the money and works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great add-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. An expensive add on that has a great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns your wireless camera into a wired camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to run this off of battery power on an exterior setup with a solar charger. Only works with an AC adapter (that is conveniently not included). I understand that the pan/tilt motor would use significant battery power, but my solar panel keeps my battery at 100% all the time even with all motion detection and record settings at their maximum.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Derrick,

      Thank you for taking a moment to leave your review on the Pan-Tilt Mount for Ring Stick Up Cam. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring

  • Rated 3 out of 5 stars

    Part# for Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a very good camera even better. However it will be nice, since the ac adapter is not included that the part number is provided

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello VinnyOg,

      Thank you for reaching out with your adaptor part number concern to us directly. We appreciate it. Rest assured, we are here to provide you with information you need in order to have a fully functioning Pan-Tilt Mount accessory for your Stick Up Camera.

      Here is a product link that may be helpful: https://ring.com/products/pan-tilt-mount-indoor-power-adapter.

      Ring Community was launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your power adaptor question.

      Thanks,
      Alexis with Ring Ring

  • Rated 5 out of 5 stars

    Works good now I can move the cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool to be able to move the camera , would be even cooler if it would track movement if the camera is in armed mode so if something comes in to view you can follow while recording without having to move it from the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money when Ring items go on sale. Fourth Ring Product. :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power cord not included

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize that you would have to purchase a power cord as well for this to work. Seems rather expensive for what it does.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Robbie.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Pan-Tilt Mount right away. The features and technology provided by the Ring Pan Tilt Mount are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device is not operating as expected. The Ring Pan-Tilt Mount is an easy-to-install mount that lets your Stick Up Cam Plug-In pan and tilt. Now you can see exactly what is happening inside or around your home. The Ring Pan-Tilt Mount requires the Ring Power Adapter Barrel Plug (sold separately or included with Stick Up Cam Plug-In). The box includes the pan-tilt stand, wall mount, and installation tools.

      If any additional information is needed regarding your Ring Pan-Tilt Mount, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the two negative reviews on here....number 1 - Best Buy doesn't make it, Ring does so you can't blame them for your inability to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with Stick-Up Cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pan-tilt mount for the ring stick-up cam. It is a must-have addition. Movement is smooth and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have ring product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product ring made!!! i love how i can move the camera af different angles and when im finished it goes back to its regualr position

    I would recommend this to a friend
  • Cons mentioned:
    Power cord

    Rated 1 out of 5 stars

    What, no power cord? and Best Buy doesn't sell it?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't tried it yet as It came without a power cord. Nor does Best Buy have it for sale!!! So I had to go to the ring site and purchase a power adapter for $50 more. It shows one in the picture - but upon closer reading (after arrival of unit) you can see that the adapter is optional - how else are you supposed to run it? Also really frustrating that Best Buy does not carry this item.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi KennethS.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Pan-Tilt Mount right away. The features and technology provided by the Ring Pan Tilt Mount are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device is not operating as expected. The Ring Pan-Tilt Mount is an easy-to-install mount that lets your Stick Up Cam Plug-In pan and tilt. Now you can see exactly what is happening inside or around your home. The Ring Pan-Tilt Mount requires the Ring Power Adapter Barrel Plug (sold separately or included with Stick Up Cam Plug-In). The box includes the pan-tilt stand, wall mount, and installation tools.

      If any additional information is needed regarding your Ring Pan-Tilt Mount, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Full View of Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to watch over specific surrounding areas and pets. The device allows for peace of mind when you step away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Cam2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera i can hear everything loud and clear when im talking anywhere in my home and ourdoors and throygh my echo devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as stated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera but 1080p is sometimes not good enough.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Bomber.

      Thank you for taking the time to share your experience. I understand your concern about the 1080p resolution. At Ring, we still embody the inventor’s spirit, forever curious and driven to innovate for our Neighbors. While we’ve proudly secured tens of millions of homes already, we’ll keep on inventing until everyone can experience the peace of mind that comes with being Always Home.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 1 out of 5 stars

    Where ate my items over a month later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my eing camera amd i still have yet to receive them!! Ive been to the store twice and have made several calls and was told that theybwoukd ship out my items. Please do something to help

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Elroy.

      Thank you for taking the time to share your experience with us. We understand the importance of receiving the correct products from your order. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.

      It sounds like you did not receive the item in your order. In this particular case, we'd suggest you reach out to Best Buy customer service department by telephone at 1-888-237-8289. We are confident that they will be able to provide a resolution to this concern.

      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. If any additional information is needed regarding the Ring Stick Up Cam, please reach out to our community.

      Sincerely,
      Matthew from Ring. Ring

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