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Customer Ratings & Reviews

$239.99

Customer reviews

Rating 4.3 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, size, and ease of use of the 1.2 Cu. Ft. 1200-Watt Countertop Microwave Oven with Inverter Technology. Many appreciate its power and relatively quiet operation, as well as its attractive design. However, some customers find the child lock feature and the quality of the control buttons to be frustrating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 334 reviews
  • Rated 4 out of 5 stars

    Boomer operator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product, the only reason it doesn't get a 5 is because operation is not intuitive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic genius prestige

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best microwaves. Being able to control the amount of power and duration. Absolutely wonderful!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for the incredible 5-star review! We’re delighted to hear that you’re loving the control over power and duration, it's fantastic that it's enhancing your microwave experience. Your feedback truly means a lot to us, and we’re so grateful for your support. We hope it continues to serve you wonderfully in the kitchen! - F Panasonic

  • Rated 5 out of 5 stars

    Worth Every Dollar!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, esthetically pleasing and worth the small amount I paid for it. I am more pleased with this microwave than the Brevllle microwave that I had before this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. - S Panasonic

  • Rated 5 out of 5 stars

    Good product & price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, happy with the purchase and the price. Bought a model 67 from another retailer and had to return due to uneven heating but this model works fine, my 4th panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with inverter type micro-wave, heats a little different but really like it so far. Looks really nice in kitchen and fits in nicely with other stainless steel appliances.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. - S Panasonic

  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Doesn’t take up too much space and doesn’t have a lot of extras on it. They didn’t waste space with panels and buttons. Has a great locking feature on the door as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Rated 4 out of 5 stars

    No lights on panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no light on the panel for selecting numbers or options - otherwise it is a good microwave

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. - S Panasonic

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Some improvements over the previous model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Paul! We're so glad to hear you're happy with your purchase! Whether it's the sharper picture, improved sound, or smoother performance, it sounds like this upgrade was well worth it. Happy watching, and enjoy every movie night to the fullest! -C Panasonic

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to overall size we had to downsize to a smaller microwave. It is noisy compared to our older one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we're grateful for your 4-star review and the kind words! -C Panasonic

  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and knowledgeable sales team. Love best buy for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Ron! Thank you for the 5 stars! We’re equally happy to know you’re enjoying your new microwave. Thanks for sharing the love, and here’s to many quick and easy meals ahead! - F Panasonic

  • Rated 3 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New microwave looks just like our one we replaced but doesn't function as well. More steps are needed to get oven to function. Not user friendly.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience! We’re sorry to hear the new microwave hasn’t been as user-friendly as you expected. We appreciate your feedback about the controls and will take it into consideration as we work to improve our products. We hope with a little more time, the features will become more familiar and convenient for you! - F Panasonic

  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic makes great products. This replaces a microwave that lasted 26 years, so I have great expectations.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Michael! We are thrilled to have you as a loyal customer. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! - S Panasonic

  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Much better than the cheaper microwaves. Easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Tony! Thank you for your great feedback and review! We’re glad to hear you’re enjoying the quality and ease of use of our microwave. It’s designed to give you reliable performance without any hassle. Wishing you many convenient and tasty meals ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave gets the job done. The food heats up fast and i love how it has a lock after its done heating up the food for kids safety. Recommend!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the Panasonic family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -C Panasonic

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and is easy to use and looks great in our new kitchen

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Corey! Thank you for your wonderful 5 star review! We’re happy to hear the microwave is working great, easy to use, and fits perfectly in your new kitchen. That means a lot to us! Wishing you many delicious meals and happy cooking ahead! - F Panasonic

  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a fine job microwaving our food. We are still trying all the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive review and 4-star rating! We’re glad you’re enjoying the product and are eager to hear how we can make your experience even better. - S Panasonic

  • Rated 3 out of 5 stars

    Micro Oddity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strange machine. It seems so smart it turns off whenever it wants to. I dial in any time and it runs for a bit then it just stops. Very strange. I'm not sure if it's broke or just excentric.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Lawrence! Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced. The behavior you've described is not typical for this unit, and we would like to investigate further. Please contact our Panasonic Consumer Support department at your earliest convenience so we can assist you accordingly. - S Panasonic

  • Rated 1 out of 5 stars

    judy k. durr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second same product the first one was great that is why I purchased the same one. This one the door does not close properly i took it to the Panasonic authorize repair store. They had it for three months I used it for a week went out of town came home after 6.5 weeks with no one using it and it was sagging again just like it did when I brought in for repair.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Judy! We’re sorry to hear about your experience and appreciate you sharing your concerns. It’s disappointing to learn that the issue persisted after repair. All Panasonic microwaves purchased from authorized dealers come with a manufacturer’s warranty, and we recommend reaching out to one of our service centers again for further assistance. Your feedback is important to us, and we’ll ensure it’s shared with our team as we strive to improve. - S Panasonic

  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, had an older model Panasonic that was finally not working like it use to but got many years use out of it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 3 out of 5 stars

    questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have to cool off after running on High for 5 minutes standard frozen veggies time cooling time about 5 minutes.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback. We understand your concern about the cooling time after running the microwave on high. This feature is designed to protect the unit and ensure safe operation. We appreciate you sharing your experience as it helps us improve our products. - S Panasonic