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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 156 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 1.2 Cu. Ft. 1200 Watt SN68KS Microwave with Inverter and Genius Sensor for its compact size, powerful performance, and ease of use. Many appreciate the sensor cooking feature and the lightweight design, while some find the control panel could be improved for better visibility and ease of use. A few users noted that the microwave is louder than their previous models. Overall, the microwave receives positive feedback for its cooking capabilities and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 156 reviews
  • Rated 5 out of 5 stars

    IT’S PANASONIC, IF YOU WANT LONGEVITY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our previous 20+ year old Panasonic microwave finally had an issue, the turntable quit turning, it was time to go shopping for a replacement. After considering various other makes, & models it soon became an easy decision to purchase this Panasonic microwave. Everything works great and the newer features that have been added over the years make it even better than our previous Panasonic microwave. The control panel is nicely arranged and is easy to setup no matter what you want to cook or heat up. The size is perfect for the space we had available on our countertop.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. -C Panasonic

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice Microwave but how to use it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not excellent because the buttons should have better options for common occurrence use. Even the manual is limited in directions for common use. Some directions ok but the manual needs far more examples. The microwave itself is well built and has a nice appearance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback on our microwave. We appreciate your comments regarding the usability of the buttons and the comprehensiveness of the manual. -M Panasonic

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. The only issue is the buttons don't exactly line up with the numbers on the keypad so you have to put your finger on the number and then move it around until you hit the correct spot. It's very minor but the only button that is off by a large margin is the zeor button which is the child lock release button on the door.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Robert! We're glad to hear that you had a positive experience overall. We appreciate you pointing out the issue with the alignment of the buttons, your input is valuable, and we’ll certainly take it into consideration for future improvements. - S Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Quality Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version of this line for years. It’s very powerful and warms things quickly. My only small complaint is that after your heating is complete, the system doesn’t auto reset after the door is open/closed. You have to hit Stop/Reset and then enter your cook time. Still very pleased with the microwave overall

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Panasonic Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Panasonic microwave oven it’s very powerful and easy to use. Extremely happy with the purchase. Always have had great luck with Panasonic products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my 10 year old Kenmore. I made the choice based on the reviews and also on its size and weight. I wanted something as close as I could get to the same size and wattage as my old one. It's compact... has a larger 13" turntable but a smaller footprint. And the weight is a big plus...easy to pick up in the store, unbox and set on my counter. I haven't explored all the features yet, just using mainly the power and time functions, but I do love the "coffee" button!! I also love the door release button...opens easily and quietly. Good to note: be sure to read the operations setup instructions first. The weight system and beeper on/off can only be set when you first plug it in, before doing anything else.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inverter technology and sensor works as advertised. I am happy to buy this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! We’re glad to hear the inverter technology and sensor are working just as expected! It’s great to know you’re happy with your microwave purchase. Thanks for sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of power and it is easy to use.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 4 out of 5 stars

    Panasonic 1.2 cu. ft. 1200 Watt Microwave Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grey lettering on a black background makes it difficult to read touchpad. Also, method of selecting Power Level (i.e. repetitive pushing of Power Level pad to select power level) is cumbersome. Power level is not shown in display when cooking. Need to hold a button to recall power level in display. Power Levels less than full run hotter than other 1200 watt units-probably need o drop 10% from asked recipe value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, great performance, and perfect color and size Panasonic microwave!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. - S Panasonic

  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a couple of months now. It is lighter than my previous one so I had to push it totally against the wall. I like the microwave. The sensor seems to work very well with what I have used it for. I have reheated pizza and pasta mainly, but I've have no complaints about anything else. I do wish you could use the cooking and timer at the same time. My old one did. That is one feature I do miss. But I am happy with this microwave. I suits my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Control Buttons are Difficult to Read

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but the labeling on he buttons is hard to read. If I replaced this, I would look for easier-to-read controls.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at so many! The had the best combination of size and power. It seems like the Inverter technology makes popcorn taste better. We just love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ,size,and looks nice.not too complicated.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -C Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is excellent! From the size to the cooking features to the ease of use, this product is awesome!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Best Buy Staff is helpful! Microwave works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had done some research and decided that the Panasonic Microwave would best fit my needs and space. Unfortunately, it was out of stock. The staff quickly helped me order it and apply the computer trade-in coupon that I had received earlier. It arrived on time and is working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 3 out of 5 stars

    Disappointing and overpriced.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that it’s been a while since I purchased this microwave, I can offer an accurate review of the product. The appearance is nice. I haven’t had any mechanical issues. I am, however, completely baffled by the “inverter” technology, as it does not appear to operate any differently than every other microwave I have owned over the past three decades that didn’t have such technology. It is simply not true that it heats food evenly. I still deal with a reheated plate of food being cold in the center and burning hot around the edges. I paid literally three times what I normally would have specifically to avoid this issue. I read hundreds of reviews. I was willing to pay the price for “even heating”. Too bad I wasted my time and money. Don’t believe the hype.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Dana! Thank you for sharing your honest and detailed review of the microwave. It's valuable to hear about your experience after using it for a while. We are sorry to hear that the inverter technology didn't live up to your expectations regarding even heating. Your feedback is deeply appreciated! -M Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Panasonic Inverter Technology is best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 + year-old Panasonic microwave died. We thought we would try the Samsung with the grill. Felt dramatically underpowered so we returned it and went back to Panasonic. The inverter technology is the key--and it is worth buying Panasonic to have it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Really good Panasonic cabinet top Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting accustomed to the control panel but the actual cooking features are great. Seems hotter than the old one of another brand we had been using for several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 4 out of 5 stars

    Just A Bit of a Learning Curve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pleased with this easy-to-like product, which replaces a 13 year old microwave with a deteriorating gel pad. Puzzled so far only in that food (soups, stew, rice) seems fairly unaffected for minutes at a time, while the dishes become very hot indeed. We have had to use multiple short bursts to get the temps to the eatable level, so in that respect there must be a learning curve. Glass bowls are just the same as ceramic, so it must be the new oven is on a "new wavelength?"

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

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