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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.4 out of 5 stars with 158 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 1.2 Cu. Ft. 1200 Watt SN68KS Microwave with Inverter and Genius Sensor for its compact size, powerful performance, and ease of use. Many appreciate the sensor cooking feature and the lightweight design, while some find the control panel could be improved for better visibility and ease of use. A few users noted that the microwave is louder than their previous models. Overall, the microwave receives positive feedback for its cooking capabilities and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 158 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is excellent! From the size to the cooking features to the ease of use, this product is awesome!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version for years and it was time for it to be replaced. Really like this updated version. Only complaint is the button beeps are loud. They seem extra loud since the microwave is so quiet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 5 out of 5 stars

    Best Buy Staff is helpful! Microwave works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had done some research and decided that the Panasonic Microwave would best fit my needs and space. Unfortunately, it was out of stock. The staff quickly helped me order it and apply the computer trade-in coupon that I had received earlier. It arrived on time and is working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Panasonic Inverter Technology is best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10 + year-old Panasonic microwave died. We thought we would try the Samsung with the grill. Felt dramatically underpowered so we returned it and went back to Panasonic. The inverter technology is the key--and it is worth buying Panasonic to have it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Just A Bit of a Learning Curve

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pleased with this easy-to-like product, which replaces a 13 year old microwave with a deteriorating gel pad. Puzzled so far only in that food (soups, stew, rice) seems fairly unaffected for minutes at a time, while the dishes become very hot indeed. We have had to use multiple short bursts to get the temps to the eatable level, so in that respect there must be a learning curve. Glass bowls are just the same as ceramic, so it must be the new oven is on a "new wavelength?"

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    Really good Panasonic cabinet top Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting accustomed to the control panel but the actual cooking features are great. Seems hotter than the old one of another brand we had been using for several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Compact Quality Microwave with Inverter Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.2CF Microwave with 1200 watts Power with Turn Table 13.4 Inch with Inverter Technology is a quality Microwave in that Price Segment by Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Panasonic microwave prior to this, almost the same model & loved it. I really like the turbo defrost feature for unthawing food. I like that this model has a light inside & is also easy to clean.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was easy to set up and it cooks and heats food well. It is a very sturdy model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons can be hard to push sometimes so you have to push it twice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Rated 5 out of 5 stars

    Love my new Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, stylish, heats quickly, is light weight and a great value for the money. I have had no issues and love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thankful for your support and recommendation! It is our pleasure to read your valuable feedback. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, nice size not taking too much space in the kitchen. would recomend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 3 out of 5 stars

    Clumsy controls

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven works fine. There are two major issues with the unit: The door and control panel is a huge grime magnet. Cannot keep it clean. The controls are clumsy and very unintuitive.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, easy, easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to keep clean. Great, even heating with the sensor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great a direct replacement for our old one. Just a few changes for the better

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Mikie!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More power than my 25 year old Panasonic. Works great! Hope it lasts as long as my old one. Looks great in my kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Works good at full power, but not reduced power

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At full power this oven works great. But while you can set it at lower power, like 50%, using the instructions in the manual, it never cooks at less than 100%. So, things that call for reduced power are always overcooked and burnt. This is the second Panasonic microwave with this same problem. I would recommend looking at another brand.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was exactly as described. Easy to program. Works as it should.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Fantastic Panasonic Microwave and in White too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new Panasonic microwave from Best Buy. We bought our old one there 10yrs ago and this one is even Better! So happy that Best Buy Still sells them in White! They shipped it to us in 3 days and it works Great! It is a little more loud, but at least you know that it is on! Love the look and the touchpad is great. We hope this one last as long as our other Panasonic did! Just a Great Microwave and cooks Fast too! Thanks Panasonic and Bsr Buy for making our lives easier!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. Good trusted brand. Panasonic always gets the job done right

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as a loyal customer. Your feedback is appreciated! -C Panasonic

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