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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 901 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking as being easy to use and appropriately sized for their needs. Many appreciate its fast heating capabilities and attractive design, while some find the control panel and door mechanism require a period of adjustment. The microwave is also praised for its quiet operation and considered a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 901 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Panasonic Microwave is very "user friendly." We love our new Microwave. Thank you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit too techie for me, make sure to read the instructions more than once. Once you get past that the microwave works great and it is powerful for its size which heats food great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new Kitchen friend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave get an all five stars for (NOW ). This easy to operate the information package that came with it is simple enough. the look, the cook, is nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the microwave meets your expectation. Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Rockin microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is my hero thank you Best Buy now I can heat my food right!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice microwave for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She says it's okay, which means it's actually very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Purchased as a gift and my son and his wife love it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced the cheap microwave I bought from Target; it lasted only 3 years, I hope this unit will last more than 7 years. The clock keep the correct time, easy to set the timer. So far so very good!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us improve our technology and services. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great . It doesn't make too much noise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Cons mentioned:
    Dial

    Rated 3 out of 5 stars

    The Dial for adjusting time needs to go…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good overall but whoever designed the dial needs a talking to. I have had the microwave for a year or so and the dial is still annoying. Spinning it over and over is not fun. And then when you push the button, a lot of times it will add or subtract time. Maybe just maybe my dial doesn’t work as well as others because I am surprised there aren’t more complaints. I will never purchase a microwave with a dial again because of this microwave.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact, powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for price! It is compact enough for countertop and powerful for use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Makes things hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent price. I’ve used this to heat all kinds of food and other stuff!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I have had this for 3 year and no issues. It’s great size too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to read your positive feedback! -C Panasonic

  • Rated 5 out of 5 stars

    I hope it lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its too soon to leave a review I just purchased it so far it works good it hasnt been a month since I purchased it my last microwave was a different brand and within 6 months of purchase it stopped working It hasnt even been a year I purchased it and broke i went with panasonic this time different brand I hope this one lasts me longer....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your initial impressions of your recent purchase. It's understandable that you feel it's too soon to provide a comprehensive review, especially since it's only been a short while since your purchase. We're glad to hear that the microwave is working well for you thus far. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far, controls are a bit difficult to understand, but other then that it’s great. Unless you absolutely need buttons to set time, it’s a great option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating speed

    Rated 3 out of 5 stars

    Ok but not perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good and not so good features. Clumsy T adjusting some things like time via twiddling a dial, but it works dry well and faster than all our previous micros. All-in-all it’s a good appliance

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    A microwave that does its job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very solid microwave but there are certain things that drive me nuts on this. The time spinner moves by 5 seconds and then when you hit a minute it moves by 10 second increments. It seems you can't do a time defrost either, only by weight. it's very frustrating. Besdies these view things, it does its job and is nice looking.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Panasonic Microwave! Great product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback motivates us, thank you! -C Panasonic

  • Pros mentioned:
    Heating speed

    Rated 4 out of 5 stars

    Warms up great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the price. Gets a little used to using the wheel instead of putting numbers but it warms up food great. As though you just cooked it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 4 out of 5 stars

    Rotary dial works in smaller intervals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous model by Panasonic. It served me well for many years. I liked the rotary dial of the previous model so I wanted to find another(You don't have to press buttons or turn lights on). However, when this rotary dial is engaged it moved at a smaller interval, taking multiple turns. I liked the movement of the prior model better. It still works good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts with regards to the product. -G Panasonic

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It microwaves well, and it looks high end. The extra 30 second feature is useful. We bought this to use after our oven/microwave combo broke (new ones start at near $3k) on the day before thanksgiving.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic