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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 901 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking as being easy to use and appropriately sized for their needs. Many appreciate its fast heating capabilities and attractive design, while some find the control panel and door mechanism require a period of adjustment. The microwave is also praised for its quiet operation and considered a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 901 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great for all of our needs. Looks good too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Looks nice and works efficiently….

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good and works great. Very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is our pleasure to read your valuable feedback. Thank you for this! -C Panasonic

  • Rated 4 out of 5 stars

    Best Buy Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside dimensions were slightly larger than I had expected and so it did not fit in the space where I had planned on putting it. The microwave does work great, but some of the instruction on how to use it aren't that simple to figure out. Wished it would have come with an instruction manual.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave ever. Settings are excellent. Easy to use. Perfect temperature of food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Nice features, interesting design

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird interface to work with but learnable in time. You set the time via a spinning dial like a car volume knob so that’s kinda annoying, and it’s been 9 months now with the microwave and the door will not open without manual assistance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best affordable microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, looks nice and easy to use. Was looking for something to replace my aging microwave after a major kitchen renovation. This microwave checked every box.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple operation, heats and cooks food well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and so far, it has been great. The simple operation is what I like the most.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Everything works as expected. Options a pretty intuitive. I am still getting used too the dial selector.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it home, took it out of the box and hooked it up. Works as advertised. Not much experience yet since I just got it a few hours ago. Will update if I run into any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well made and nice looking microwave. We have had 2 Panasonic microwaves in the past and they worked exceptionally well. We expect the same from this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Very Satisfied Son!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for my oldest son for Christmas. We gave it to him early because his old one died! He said his old one wasn't powerful enough and it took too long to cook certain things so we got him a 1100 Watt unit. He loves it and it was on sale and we got to use reward points to help purchase it!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PANASONICE MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. It works as it is supposed to and I have had no issues to date. I do like the "lock" feature. The dial took a moment to get accustomed to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave! fast delivery by BB! Extremely easy to use. VEry intuitve. The dial at first may look confusing but simple and provides a modern look to the kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Different but good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is a great alternative to the traditional ones with the touch pad. Heats up food instantly and looks great on top of that. Really compliments my kitchen appliances.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    micro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and use . Even for people who are mechanically chanllenged

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not to big not to small.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit's into my available room with my Breville oven stacked on top for a very nice space usage. 1100watts plenty of power to fix just about anything I want from a microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Buy the best to get the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Heats the food evenly. If the food is not hot enough, just press the key to adjust the temperature. Works great every time. Best investment ever.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    Yay Panasonic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one was defective out of the box, which is uncharacteristic of Panasonic; Best Buy was great with the return of the bad one, and locating same model for repurchase in a difference store. The new one works and behaves as a "proper Panasonic". It's more powerful than my previous one that croaked after 24 years of great service. I will need to get used to, and adjust for, the new "zapper".

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    So far, so good . . .

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this microwave. It looks great on our counter, but more importantly, it works well heating a variety of foods and beverages (we don't actually cook with it), and the controls - after a short learning curve - are simple and easy to use. I especially like the rotary dial to set the time, and the added option of using the lower-right button to set it in 30-second increments. Only had it for 4 months, so I can't report on reliability, but I gather nearly all micros are made in the same factory or a small number of factories, so there may not be much difference on that score.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic