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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.4 out of 5 stars with 904 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking, particularly praising its ease of use, perfect size, overall performance, and heating speed. Many appreciate its attractive design and reasonable price, also noting its quiet operation. Some customers find the dial and unique control panel take some getting used to, and a few have experienced issues with the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 904 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still trying to figure it out, but it works well and fits perfect underneath my cabinets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just what we were looking for. We would definitely buy this product again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were worried about the dial. It works very well though. I’d recommend this to anyone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Poor workmanship

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave on Monday and by Wednesday realized that the inside light had stopped working. The microwave was working. It has good features but all time controls are through a rotary knob which can be a little painful. Called Panasonic, they suggested returning it. Best Buy did a very quick replacement and by Saturday, we got the replacement. The replacement has a dent on the side of the gray panel which is visible. Poor workmanship. Anyway I am tired of returns and hope that it functions as a microwave. Our last microwave from Magic Chef lasted 13 years. But newer models of magic chef have poor customer ratings too.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! -M Panasonic

  • Rated 4 out of 5 stars

    Overall a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get used to the dial to set time and it shuts off suddenly and causes the lights to just slightly flicker. It's strong! But it does a beautiful job at sensing heat needed and a great job at defrosting. I love it overall and am glad I purchased it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    Pros and cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick 30, Sensor cooking pre-sets , and sensor re-heat are easy, It does not weigh too much and fits the space. Thaw was a bit complicated. There are lots of instructions and lots of safety warnings making this microwave seem delicate and problematic. Mine does not have a roller ring. Is it supposed to?

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. According to the user guide, this model should come with a roller ring. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to a new microwave and personally love this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great for heating leftovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating of leftovers and liquids is very easy. Have not tried other uses of the product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Quiet microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to program. Surprisingly quiet. Very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks very modern and the quality is good too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great and makes popcorn fast and pops every kernel!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the touch pad/dial combo. Still haven’t figured out how to set the clock. The size is ok

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This particular microwave model features a dial interface, as indicated in the product images available on the website. It's essential to review these visuals before making a purchase to ensure compatibility with your preferences. For setting the clock, simply press the Cooking Timer button twice when the microwave is not in operation. Then, utilize the dial to input the current time of day, followed by pressing the Cooking Timer button once to confirm your selection. If you have any further inquiries or require assistance, please don't hesitate to reach out to us. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sensor cooking is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the perfect combination of size, power and push buttions that you need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic the genius microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking sensor reheat is amazing. Check out was quick by a friendly checker

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Cons mentioned:
    Dial

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is working out so far. The knob took a little getting used to,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic 1.3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the product. The ease of use and multiple functions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy turn dial to advance time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and very easy to use. I especially like the the turn dial to advance time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Very good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to adjust to how it works - the timer is a dial and it heats quicker, but these are good things. Looks nice and the dark interior is convenient for cleaning, as it doesn't stain. I wish it were a little smaller, as it takes up lots of counter space, heavy, but it's a very good buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great purchase ! Nice design, smart looks and works great !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and easy to keep clean!!! I also like the color combination!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic