Customer Ratings & Reviews
- Model:
- NN-SD69LS
- |
- SKU:
- 6405687
Customer reviews
Rating 4.4 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking, particularly praising its ease of use, perfect size, overall performance, and heating speed. Many appreciate its attractive design and reasonable price, also noting its quiet operation. Some customers find the dial and unique control panel take some getting used to, and a few have experienced issues with the door.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great micrwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had no idea panasonic makes such great microwaves
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 4 out of 5 stars
Good Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as advertised. Post purchase, realized I do prefer numeric touch pins versus a dial as it takes a lot of turns to get to 6 minutes for potatoes and longer cooking items. Otherwise, this was a great purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! If you require any assistance or have any questions, you can contact the support team at shop.panasonic.com/support -A
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried about every feature it has to offer and I'm amazed on how well it works. From the warming feature to defrosting it's gone above my expectations.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to know you like the product. -C
Rated 4 out of 5 stars
Powerful Panasonic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 1100 W microwave is the standard Panasonic powerhouse. It cooks well and even. The only thing that might be better is the buttons, knob dial, and door press. They have to be gotten used to but as long as you don't mind fingerprints then this is recommended.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 2 out of 5 stars
Very poor quality, hard to use microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be the last Panasonic branded item I ever buy. Within 90 days of purchase, the LED began failing, so now the lower left vertical bar no longer lights up. This means that the numbers 8, 6, 2 and 0 no longer display properly. Further, the dial-based time entry function of the microwave is inconvenient and a poor user experience. 20 years ago, Panasonic was the gold standard in consumer products. The last two items of theirs I have purchased have both experienced component failures within 6 months of their purchase. They are now just like any other average to below average brand. Avoid if you can.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing your feedback. We regret to learn that your experience did not reach the expected standard. Please be informed that products purchased as new from authorized retailers are covered by a manufacturer's warranty. In such instances, we recommend consulting with one of our authorized service centers for professional assistance. -C
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a sharp that after 28 years bit the dust. Checked all kinds of reviews and this Panasonic was a Best Buy for the money. Lots of features and am really enjoying it. You can’t go wrong with this model. Have not tried all the different things it can do versus my old one. 1100 watts gets things done quick.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 4 out of 5 stars
Help a Disable VET when he or she needs help.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great and no help in store or leaving and did need help putting a heavy box in my car. I was parked in the handicap parking with my parking place card showing and I'm a Disable VET and have DV License Plates on my car.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal! Plenty of quick settings and fit in cabinet.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. - S
Rated 3 out of 5 stars
OK One-Function Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, eliminates the failure-prone touchpad, uses a dial and buttons for a more secure feeling. However, the unit lacks multi-functions. For the price, I expected more. You can not use the Kitchen Timer and the cooking feature at the same time. Defrost works fairly well and evenly. It is a decent unit but does not compare to older models that even offered probes and browning elements. The base should have been elevated so that the door opening switch is not on the countertop.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -G
Rated 4 out of 5 stars
Really good microwave for the price.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned quite a few microwaves in my day...and this thing out-performs most of them. I'm really not a fan of the turn dial, but otherwise, the microwave works really well and cooks things evenly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A
Rated 5 out of 5 stars
Microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this microwave for about a year and a half. Overall I really like it, although sometimes i wish it had a number pad.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Best Buy Fails Again on Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure this microwave works as well as the reviews say. Unfortunately I will not be able to use it because Best Buy auto populated the shipping address in the order form with my work address and the box is currently sitting in the mail room of my office. I commute by subway and cannot carry a box of that size. I spent 30 minutes on a chat with Best Buy who happily confirmed that the box had been delivered to the correct address. He told me that he was sorry, but he has limited ability to help me solve the problem of how to get the microwave I bought to my house. I will pay a courier for the delivery with no help from Best Buy. I will never spend another dime at Best Buy. Polite customer service is not enough.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! We're truly sorry to hear about the inconvenience you've experienced with the shipping address mix-up. -M
Rated 4 out of 5 stars
works, but one design flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. The auto settings are very handy and work wonderfully. Only complaint is the dial to set the time and all other functions. Not the best design and can only increase by 10 second increments after 1 min.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!
Rated 4 out of 5 stars
Solid appliance at a fair price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have preferred a number pad to be able to punch in cook times, etc., but we learned how to do without it. "Sensor Reheat" feature works impressively well. Solid construction. Fair price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A
Rated 4 out of 5 stars
Panasonic Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is awesome. Not a fan of the knob to set the minutes but it works.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
good basic microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this basic microwave oven works well. By plugging it into a surge protector, I was able to extend the cord a few inches so as to be able to place it where I wanted it to be, not in the middle of my short kitchen counter.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 4 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of power but need to read manual to figure out all the features
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother to replace a terrible old machine. Really good microwave. Wish I would have bought it sooner
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear she is pleased with the product. -M
Rated 4 out of 5 stars
Works fine so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. Only drawback is the lack of pre-programmed time settings, as the dial must be used to set the times. I have kept the original box "just in case" it has to be shipped to Panasonic under warrantee.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Highly recommend. Best countertop microwave EVER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best countertop microwave I’ve ever had. The turn dial is incredible. Well engineered. I’ve had for a year now, and it still works as new. High quality, durability, no design. Would highly recommend, as this price is spot-on.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M








