Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 903 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking as being easy to use and appropriately sized for their needs. Many appreciate its fast heating capabilities and attractive design, while some find the control panel and door mechanism require a period of adjustment. The microwave is also praised for its quiet operation and considered a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 903 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good for tha price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks really nice. for the price it's ok. Good quality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good microwave. I love this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement of an older Panasonic microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great micrwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had no idea panasonic makes such great microwaves

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Best Buy Fails Again on Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this microwave works as well as the reviews say. Unfortunately I will not be able to use it because Best Buy auto populated the shipping address in the order form with my work address and the box is currently sitting in the mail room of my office. I commute by subway and cannot carry a box of that size. I spent 30 minutes on a chat with Best Buy who happily confirmed that the box had been delivered to the correct address. He told me that he was sorry, but he has limited ability to help me solve the problem of how to get the microwave I bought to my house. I will pay a courier for the delivery with no help from Best Buy. I will never spend another dime at Best Buy. Polite customer service is not enough.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! We're truly sorry to hear about the inconvenience you've experienced with the shipping address mix-up. -M Panasonic

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this microwave for about a year and a half. Overall I really like it, although sometimes i wish it had a number pad.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power but need to read manual to figure out all the features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is awesome. Not a fan of the knob to set the minutes but it works.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Powerful Panasonic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1100 W microwave is the standard Panasonic powerhouse. It cooks well and even. The only thing that might be better is the buttons, knob dial, and door press. They have to be gotten used to but as long as you don't mind fingerprints then this is recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    great microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother to replace a terrible old machine. Really good microwave. Wish I would have bought it sooner

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear she is pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    OK One-Function Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, eliminates the failure-prone touchpad, uses a dial and buttons for a more secure feeling. However, the unit lacks multi-functions. For the price, I expected more. You can not use the Kitchen Timer and the cooking feature at the same time. Defrost works fairly well and evenly. It is a decent unit but does not compare to older models that even offered probes and browning elements. The base should have been elevated so that the door opening switch is not on the countertop.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -G Panasonic

  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a sharp that after 28 years bit the dust. Checked all kinds of reviews and this Panasonic was a Best Buy for the money. Lots of features and am really enjoying it. You can’t go wrong with this model. Have not tried all the different things it can do versus my old one. 1100 watts gets things done quick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Help a Disable VET when he or she needs help.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great and no help in store or leaving and did need help putting a heavy box in my car. I was parked in the handicap parking with my parking place card showing and I'm a Disable VET and have DV License Plates on my car.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Really good microwave for the price.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few microwaves in my day...and this thing out-performs most of them. I'm really not a fan of the turn dial, but otherwise, the microwave works really well and cooks things evenly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 4 out of 5 stars

    Solid appliance at a fair price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred a number pad to be able to punch in cook times, etc., but we learned how to do without it. "Sensor Reheat" feature works impressively well. Solid construction. Fair price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    good basic microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this basic microwave oven works well. By plugging it into a surge protector, I was able to extend the cord a few inches so as to be able to place it where I wanted it to be, not in the middle of my short kitchen counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    works, but one design flaw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The auto settings are very handy and work wonderfully. Only complaint is the dial to set the time and all other functions. Not the best design and can only increase by 10 second increments after 1 min.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Cooks evenly and is reliable.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Cooks evenly and reliably. Zero issues. Works better than cheaper "bargain brands" we've seen in the past

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 4 out of 5 stars

    Works fine so far.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. Only drawback is the lack of pre-programmed time settings, as the dial must be used to set the times. I have kept the original box "just in case" it has to be shipped to Panasonic under warrantee.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Good qualitu

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy I bought the microwave. After purchasing two microwaves that went bad right out of the box. I decided to buy a better quality product. Happy with my decision so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic