Customer Ratings & Reviews
- Model:
- NN-SD69LS
- |
- SKU:
- 6405687
Customer reviews
Rating 4.4 out of 5 stars with 904 reviews
(904 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking, particularly praising its ease of use, perfect size, overall performance, and heating speed. Many appreciate its attractive design and reasonable price, also noting its quiet operation. Some customers find the dial and unique control panel take some getting used to, and a few have experienced issues with the door.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Powerful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works great and my wife is still working at work. Very powerful thing indeed
I would recommend this to a friendBrand response from Panasonic Team
Posted .We love hearing from you! Thank you for leaving feedback for us. -C
- Pros mentioned:Design
Rated 1 out of 5 stars
Died after 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 10 year old microwave with this unit the day before Thanksgiving when the old one died. Really enjoyed the unit- nice design, efficient. Slightly awkward rotary control for time, but workable. After merely 6 months of typical use, the microwave stopped cooking. I was warming a single potato and I heard the sound of the unit change. The potato was cold. I tried heating a cup of water to check it, and nothing... Lights up. Platter rotates, lights are on and all controls are responsive. Simply dead and will not cook.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback.
This is really concerning to us, given the nature of your claim, we would welcome the opportunity to evaluate your microwave to determine the cause of your incident. Please reach out to our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience.
Rated 5 out of 5 stars
excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent mircrowave. I used have bought 2 units of sharp microwave before but it did not last long. My old panasonic microwave still work. Highly recommended this brand
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good price, Geek staff are the best. I was in and out of the store in less than ten minutes with my purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 5 out of 5 stars
Happy with this purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a decent microwave and wasn’t looking for a big investment. Love that you can use the dial on front to control the microwave. Very happy with this purchase
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Rated 4 out of 5 stars
Good. Powerful Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, powerful microwave. Easy to clean. The dial is a little sensitive and sometimes adds time because it's push to start
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!
Rated 2 out of 5 stars
It's functional, works as it should
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get Panasonic only because they're durable. This one functions as well as the others I've had, except for setting specific cook and clock times. What I don't like about this particular model is that there are no numbers on the control board. In order to set the cook time, set the clock, anything that involves specific numbers, you have to keep turning the knob. So, if you want the oven to run, say, even 5 minutes, you have to keep spinning this knob, second by second, until you reach 5. Cumbersome. Of course, you can still keep pressing the 30 second control 10 times to get 5 minutes...
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your feedback. We will consider your opinion for quality improvement purposes.
Rated 5 out of 5 stars
Panasonic Genius NN-SD69LS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is best microwave I bought, quite, fast and good quality.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 5 out of 5 stars
Really functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome microwave with plenty of useful options, works really fast and even has a keep warm option
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Rated 4 out of 5 stars
Nice Looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the light stays on when the door is left open. Not enough control of the timing in defrost mode/ It works perfectly.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Easy to use. Has plenty of power for most things we cook.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks modern. My only complaint is that it's a bit louder than my previous microwave which was also a Panasonic.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Rated 2 out of 5 stars
Not the best choice in a microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting the amount of time for the microwave is clumsy at best. Anything over a minute or so requires multiple terms of the dial to set the temperature. After about 14 months, the clock will no longer keep time. It advances itself every single time that you said it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. If the time keeps advancing, try unplugging it for 10 minutes and then plugging it back in to reset it. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. If the issue persists, we recommend seeking professional assistance from one of our authorized service centers. - S
Rated 5 out of 5 stars
Soulmates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some would say this is simply another run of the mill microwave. This microwave has grown to be more than a microwave it's my friend, my lover, my soulmate.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations!
Rated 4 out of 5 stars
Powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks quickly and well. Setting cooking time is a little awkward but overall easy to use
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 5 out of 5 stars
Love the sensor function!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed at how well the sensor function works. Very pleased with this purchase which I made after consulting Consumer Reports. This is a highly rated model and so far, so good!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Good Cooker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a little strange to get used to compared to the other ones I had. I have used this one quite a lot and I think it is a very good Microwave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback!
Rated 4 out of 5 stars
Good microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is more elaborate than my previous one, more “bells and whistles”. Just adjusting, I like it so far but just more complicated.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 4 out of 5 stars
good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fine microwave, but has no numeric keypad, I find setting time by turning knob less intuitive
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 4 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works reliably wish it had better sensor cooking modes compared to our older LG which failed just after warranty
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!








