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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 901 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 1.3 Cu. Ft. 1100 Watt SD69LS Microwave with Sensor Cooking as being easy to use and appropriately sized for their needs. Many appreciate its fast heating capabilities and attractive design, while some find the control panel and door mechanism require a period of adjustment. The microwave is also praised for its quiet operation and considered a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 901 reviews
  • Pros mentioned:
    Heating speed, Size

    Rated 4 out of 5 stars

    Perfect for our needs and fits in great with our a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up less counter space than our old microwave but still allows for the same size items we've typically heated or cooked before. Heats quickly and evenly. We are very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints about this microwave. It is exactly the size and color that I wanted and has the higher wattage that you normally don't find with this size. What little time I've had it its worked great. It doesn't have numbers on it to set the cook time but you can either use the dial or the 30 second button to get the cook time you want. You get used to it. Only complaint I would have is that I wish the interior light was a little brighter. Can't really see the inside for cleaning. I haven't tried the popcorn setting so I can't speak on that. I would recommend this microwave if you don't use one very much cause I don't.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Heats well. Nice space. Easy to clean.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Heating speed
    Cons mentioned:
    Dial

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this microwave. never had anything like it. it will have something out the fridge too hot to touch in 30 seconds lol. the knob is kind of annoying sometimes

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine warms up in a minute easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I like the features but hate one of them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many things I like but one thing is a failed design. I like the size, I like the color, I like the power, and I like many of the preset options. The one thing I am not a fan of is the rotary dial. Unless I'm missing something, setting time over 3 minutes really suck. I find myself just standing there turning and turning and turning. Then when you use the ‘30 second’ button, it only goes up to 3 minutes but then you can't add more time by turning the dial. So be prepared.... Yes, I would recommend this to a friend with the caveat of the dial is not your friend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Size
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Good product. But has dial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Lots of room inside. Gave 4 stars because it has a dial you turn to adjust cook time. It just took me a bit to get used to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, easy to use, compact and microwave. I haven’t had any problems with. My only dislike is that it is a little loud

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to operate.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a microwave that is easy to operate, with turn knob and not having to touch many buttons for simple operations. This is one of them. Good size and quality too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! It is the perfect size for the counter and is very easy to use. It has lots of convenience features for cook control with preprogrammed buttons. The power is perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    Great for the price, consider an extended warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave a lot, and have been using it for several months, but there is one note of caution I'll be getting to. The TLDR is, go ahead and purchase a Best Buy extended warranty or at least make sure there's an Panasonic authorized service center near where you live. One of the main reasons we purchased, outside the very competitive price, was the being able to use the dial and toggle switches in place of the more common touchpad to set and initiate cook time and run through other choices, since touchpad keys do tend to wear out out. The note of caution is this: After those several months of use, the microwave simply stopped heating. It was very perplexing, and, though the oven was still under manufacturer's warranty, I also discovered that there was no nearby authorized service center. (I'd just assumed there must be one or more nearer to my home in Los Angeles County.) I was ready to trash the microwave completely, since repairs would like come to near the price of a new one. Having borrowed a smaller substitute, I went on-line to research possibility of undertaking them myself - at least far enough to verify which part was failing, and seek a replacement for it alone. It had remained unplugged for weeks - and also had been jostled around a bit. I note these two factors because, to my surprise, as I tested it before starting my amateur work, the microwave worked again! I'm back to using it, but warily, and I wish that in this case I had purchased the extended warranty. Could be I just ended up with a lemon, of course, as I haven't noticed similar complaints.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fanciest microwave I've ever owned honestly, I had no idea it was this fancy until it arrived. It's very easy to use and does a great job heating

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and has a great appearance. Would definitely suggest to others

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks so much for the great feedback! We're happy to hear the setup was a breeze and that you're loving the look of it. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that family members might find this one hard to use since it differs so much from our old one - but everyone seems to find it easy to use. I prefer how the dial offers unlimited flexibility in setting the duration where my old one didn't. Works well and looks nice. Only thing I don't like is that the plug doesn't sit flush with the wall and eats up space behind the microwave where my outlet is set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Dial

    Rated 4 out of 5 stars

    Good microwave, roomy but not too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid microwave. Performs well, a bit louder than our old one and one thing I'm not sure about is the dial for entering cook time.....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    Best Microwave I've ever owned

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It is easy to use. It warms things up quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Panasonic Microwave that works great for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first replacement microwave (a GE model) that I bought near the end of April 2022 was the wrong choice, It had a flawed touchscreen panel and became awful to use. I had to return and exchange it. This Panasonic model with a dial and actual push buttons has performed just the way we need it to work. It has the watt power and right size appliance that fits on our kitchen cart. There are way more settings and options for cooking that I want. Regardless, this one suits our needs very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Size
    Cons mentioned:
    Dial

    Rated 4 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is verge large and deep and works well. The timing knob takes some getting used to,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Buttons who’s got the button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very nice looking and fits easily into almost any kitchen. However, the controls are not very user friendly. Since our purchase we have had to go to the users manual several times to make sure to use the correct settings. It is a very nice and powerful machine once you get the hang of the controls. I would recommend this machine after using and getting used to the controls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    JK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique control panel takes a little getting used to, then makes you wonder why others are more like this. Easy to use and powerful. No negatives so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic