Customer Ratings & Reviews
- Model:
- NN-SD987SATH
- SKU:
- 6580659
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the size and ease of use of the 2.2 Cu. Ft. 1250-Watt Countertop Microwave Oven with Inverter Technology, finding it spacious and simple to operate. The microwave's cooking performance and power are also frequently praised for their speed and effectiveness. However, some customers have noted that the dark gray interior and its dim lighting, as well as the door sensor, could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great , simple to use and great quality I recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for taking the time to share your feedback with us. We're thrilled to hear that the microwave is working great, is simple to use, and offers excellent quality. We truly appreciate your recommendation and are glad it’s meeting your expectations! -C
- Pros mentioned:Heating performance
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use and very quick heating!! Very nice size.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi! Thank you for taking the time to share your positive experience with us. We're thrilled to have earned your 5-star rating. - S
Like it a lot, but a few things to be aware of
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Selecting the time with a knob took awhile to get used to, but now we like it better than punching buttons. Having to press 2 buttons to open it after cooking (a default child lock feature) was annoying, but Panasonic support was excellent and they gave us the steps to disable that requirement.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your experience! We're so glad to hear you're enjoying your new microwave overall. It's great that you've gotten used to the knob for selecting time, many users find it more intuitive once they get the hang of it! We also completely understand how the two-button press to open the microwave after cooking could be a bit inconvenient. We're thrilled to know that Panasonic support was able to help you disable that feature, ensuring it works better for you. Your feedback is incredibly valuable, and we hope you continue enjoying all the amazing features of your microwave! - C
Do Not Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased March 15, 2024 online via Best Buy and it worked great for seven months. Then while preparing some baked potatoes it stopped and tripped the circuit breaker. Reset the circuit breaker and tried turning it on, instantly tripped the breaker. Tested on another outlet which was on a different breaker, same behavior. I contacted Panasonic customer support (online) and was told it would be covered. Provided multiple photos along with filling out a questionnaire of what happened, how I was using it, etc. Was told I would hear back in seven days, I never heard back. Contacted Panasonic via a webform, never heard back. While I could have followed up even more times, life got busy and I ultimately ended up buying a different microwave from a different brand. I will only purchase from companies that stand behind their products.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! We're very sorry to hear about the trouble you’ve experienced with your microwave. We truly understand how frustrating it must be to have such an issue and not receive the support you expected. It’s certainly not the experience we aim to provide. If you haven't already, we encourage you to reach out to our customer service again, as we want to make sure this is addressed properly. You can also consider performing a reset by unplugging the unit for a few minutes. We greatly value your feedback and hope that we can resolve any remaining concerns. Your satisfaction is important to us. -C
- Pros mentioned:Size
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Large enough to cook a turkey, but haven't tried that, yet... Does extremely well with frozen pizzas, frozen lasagna, and popcorn...
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
- Pros mentioned:Ease of use
Love simplicity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate very simple instructions not complicated as others we look at meets our needs for what we use the micro wave for
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C
Open Box Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box purchase and the microwave is like brand new. Everything works perfectly and there's no damage to the front or sides of the unit. Very pleased.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Allen! Thank you for your feedback! We’re glad to hear your open box microwave arrived in excellent condition and is performing perfectly. It’s great to know you’re pleased with your purchase. - S
Fit into my existing cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit into my existing built in microwave cabinet. Stainless Cabinet matched up great with my existing appliences.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Chris! We’re glad to hear your Panasonic microwave was a perfect fit, both in size and style! It’s great to know the stainless finish complements your existing appliances so well. Thank you for choosing Panasonic to be part of your kitchen. - S
- Pros mentioned:Design
Panasonic Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super heating element. Sleek design - instruction manual easy to comprehend
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your excellent feedback, it is much appreciated! -C
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks good.and the safety buttom is good
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your feedback! We’re glad to hear the microwave is working well and that you appreciate the safety button feature. Your satisfaction means a lot to us. - S
- Pros mentioned:Size
Excellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Fits well under the counter. Would highly recommend.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. -C
Microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quickly it cooks my food. I would recommend this product.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the great feedback! We’re glad to hear you’re enjoying how fast and efficient it is. Your recommendation means a lot, happy cooking! - F
- Pros mentioned:Power
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Learning the Inverter technology.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review! We're so happy to see our product meets your expectations. - S
Day 1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best micrwace you can buy. There is so much space in this micrave that you could fit an average sized whole cicken in there without it touching the walls. The knob lights up when you spin it and stay's unlit when it's not in use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -C
- Pros mentioned:Ease of use
Superbe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and modern , really functional and easy to used
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C
- Pros mentioned:Ease of use
GOOD BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS MICROWAVE. EASY TO USE. MANY PERSONALIZED SETTINGS.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your satisfaction with us! -C
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item and service at store.staff was great and helpful
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Scott! We’re thrilled to hear you’re enjoying the microwave and had a positive experience with the store team. Providing great products and support is something we take pride in, thank you for sharing! - S
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one. This product is top notch. My first last over 20 years and one serious drop.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Freddy! Thanks for the great feedback, and for sticking with us for over 20 years! We're glad your first microwave went the distance. If you haven’t yet, give the sensor cooking feature a try, it takes the guesswork out of heating and cooking. Enjoy your new unit! - S
Large counter top microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall satisfaction is great, large cooking capacity. Easy clean up,
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Shelia! Thank you so much for the fantastic 5-star review! We’re delighted to hear that the large cooking capacity and easy cleanup are making your kitchen routine smoother. Here’s to many more delicious meals made effortlessly with your microwave! - F
Fantastic Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item. We love it. Very reliable.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thanks so much for the 5 stars! We're glad to hear you love it and find it reliable. Enjoy every meal! - F