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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,262 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice looking, large microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is large enough to do any dish needed. It looks very expensive and seems to work at accurate temperatures.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    very nice large simple microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very large and powerful yet easy to use and attractive (subjective, of course) microwave. Quite happy with our purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Powerful microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old one. This is very powerful and it's big. Love it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased tis exact model. The first was damaged by lightning. I enjoyed it so much that I sought the exact model. It does a fantastic job. I had the previous one for several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as a loyal customer. Your feedback is appreciated! -C Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Kind of big. Heats items fast. Recommend starting with less time so you don't burn you food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good we bought a 2nd one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our go to microwave. We bought one of these for our main floor and liked it so much we ended up buying the same one for our basement. It’s easy to use, highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your recommendation is greatly appreciated! Thank you for your support. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this microwave even though we bought it sight unseen. It is absolutely intuitive to use. The time setting and the sensor reheat features are outstanding!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Pros mentioned:
    Size
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Looks great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, large size, looks modern and sleek, does show fingerprints.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love This Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our space perfect, easy to use, very sharp features!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave. The size is perfect and it doesn't make too much noise. Easy dial and nice digital display.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with a knob to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean fresh look and works as good as my old one. The controls are easy to use especially the knob you use to set the time, so much easier than a touch pad.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Panasonic from Best Buy. After the first one literally wore out, we wanted another Panasonic to replace it. Unlike some microwaves that cycle the power on & off to accomplish the lower than 100% power settings, the Panasonic microwaves have a variable power microwave generator. Great control & even heating. The capacity on this model is bigger than most other brands largest models too. All the features work exactly as designed. It's just a good microwave and a great value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent microwave to be in plain view.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is attractive and easy to use. The stainless finish matches our other appliances perfectly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Should be included in your short list

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this microwave partially by Consumer Reports reviews and by the features I wanted. This microwave fits all of my requirements. It is well built, stylish, easy to use and cooks wells. The only complaints I can make about this microwave is that the circulation fan is a little noisier than expected and the interior light should be a little brighter, it is fine with the door open but when closed and operating it is hard to see what's going on inside the oven.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned trading in the punch in keyboard programming to a dial, but I am surprised by the ease of operation. This unit has more than enough cooking space with ease one step entry for items you use everyday. Finally the "Keep warm" feature is great for us as we end up running around before we are ready to eat, and with the keep warm button you pick a time, hit start, and when you are ready you food is still hot and ready to serve. Good price, easy to operate, cannot go wrong with this unti.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Panasonic 2.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product; this is my 3rd stainless steel Panasonic 2.2 cu ft. My 2nd one lasted 12 years before blowing out and smoking. Setting time by dial seems slower for me than previous selection of time by punching numbers, and above 10 seconds now it is only in 5 second increments. New one shows fingerprints much more unsightly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking stainless steel microwave which works great and is easy to use. User friendly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    J Cobb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave we are enjoying it so far. Would definitely recommend the Panasonic brand to anyone looking to make a purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Love Hate Relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many product reviews and this one scored well. I like the microwave, my wife hates it. The reason is a different control panel that uses a knob instead of the touch pad. What sold me is the inverter technology. It does a much better job of defrosting than other ovens. My last oven lasted 10 years but rusted inside. We will see how this one holds up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    NICE TO USE MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has many features, and sensor cooking which I like. I would have given it a higher rating on features had it had a 30 second button besides the 1 minute button. On performance I would have given it a higher rating, but at times I need to stop the cooking on sensor as it cooks too long on some foods, such as fish, making it overdone. Now that I know this, I can interrupt the cooking cycle. I am still very pleased with this oven, and would buy the same one again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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