Customer Ratings & Reviews
- Model:
- NN-TK932SS
- |
- SKU:
- 3199071
Customer reviews
Rating 3.6 out of 5 stars with 16 reviews
(16 customer reviews)Rating by feature
- Value3.3
Rating 3.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
- Cons mentioned:Hard to install
Rated 4 out of 5 stars
Nice Trim Kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave surround is a good product, but very hard to install because of the way it attaches to the face of the existing cabinet. (See photo). Since the male and female receptacles did not line up and could not be adjusted, a carpenter had to use a saw into the wood so the trim kit could be installed properly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to leave your feedback! -C
Rated 5 out of 5 stars
Expensive but attractive. Panasonic micro the best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cost nearly what the microwave cost, but it looks great installed in our built-in cabinetry. The microwave fits it perfectly and the Panasoic inverter microwaves are the best! Intuitive to use and handle reduced power much better than the Dacor and DCS (I think made by Samsung?) that we have had. Inexpensive great microwave made up for cost of the trim kit!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Mounting
Rated 4 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it's job, mounts the microwave. Take your measurements carefully, the hole in your wall has to be the exact same size as the cover.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
- Cons mentioned:Gaps, Installation
Rated 4 out of 5 stars
All around good fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little challenging to install but not bad. Needs to be tighter to the accompanying microwave(s) as the gaps are a bit larger than desirable.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Rated 3 out of 5 stars
Panasonic Trim Kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third built-in microwave. This trim kit was more difficult to fit into our opening due to the limited placement of the tabs. While the trim kit is the right size, all the tab positions do not line up. Other trim kits allow you to screw the trim kit into place. As such, only two tabs at the top were installed and used a caulk to seal the bottom part of the kit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Cons mentioned:Cheap plastic parts, Installation
Rated 1 out of 5 stars
difficult install, cheap parts break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you have been warned! not only is this trim difficult to install because it requires precision cabinetry design (+/- 2mm); it also has cheap plastic connection parts that break -- and the company will not replace. Panasonic wants $36 for the parts replacement kit to replace one 10 cent plastic piece. pros: fits around the microwave. do not recommend. would never buy again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can contacted at shop.panasonic.com/contactus
- Cons mentioned:Cheap plastic parts
Rated 3 out of 5 stars
Not entirely good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a nice item but let down by some cheap plastic parts i.e. attachment clips and their abysmal so-called 'Customer Service'. I would not go back to Panasonic for anything. One of the attachments broke and they wouldn't make the simple gesture of sending me a replacement - must cost all of 10 cents!! I was driven nuts by their avoidance of helping me and got bounced around and finally was forced to give up. The corner of the trim is now held to the woodwork by a piece of sellotape; I would suggest to them that they provide an extra couple of these things in the packaging because I'm certain I'm not the first to have this problem. Maybe it would cut into their profit margin too much and also be too much work for their CS staff to handle.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Cons mentioned:Cheap plastic parts
Rated 3 out of 5 stars
A needed extra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes with the unit that I bought, so had no choice. Like the microwave itself, not something that I would buy but for the fit. Trim kit actually cost more than the microwave! I recommend it only because it's your only choice, if you bought the microwave.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Cons mentioned:Instruction
Rated 4 out of 5 stars
Nice unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking piece, Absolutely terrible, and confusing instructions. Job should have taken a short time. It ended up being a lot more time then I expected.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 1 out of 5 stars
Trim Kit for Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not fit with the microwave we purchased and we decided to get a custom made Trim Kit. I need to try and return it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! Each model has its own recommended trim kit. We would recommend checking the specifications of your microwave for the compatible trim kit and the cabinet opening requirements. -M
- Cons mentioned:Cheap plastic parts
Rated 5 out of 5 stars
Looks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with the Panasonic microwave and had it professionally installed, it looks great but a bit pricey.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
- Pros mentioned:Durability, Perfect fit
Rated 5 out of 5 stars
Nice and well priced
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item. It fits right into my setup. It has been more than a year since the installation and I have no problem. Good product.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
- Pros mentioned:Perfect fit
Rated 5 out of 5 stars
Panasonic Trim Kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the recommended trim kit for the Panasonic microwave with inverter technology in a built-in cabinet. Perfect fit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Perfect fit
Rated 5 out of 5 stars
Love the trim.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my microwave perfectly. The stainless steel finish is easy to clean.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to know you like the product. -C
Rated 5 out of 5 stars
Great trim kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This kit was great. Easy to install and give the microwave great finished look
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 1 out of 5 stars
No way!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can the trim kit cost more than the Microwave Oven itself?
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We understand your concern about the pricing of the trim kit. The pricing of accessories such as trim kits is determined by various factors. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or concerns, please feel free to let us know. -M