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Customer reviews

Rating 4.4 out of 5 stars with 932 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the 4K Ultra HD Dolby Atmos Audio DVD/CD/3D Blu-Ray Player, DP-UB150-K. Many appreciate its affordable price and compact size, along with the generally good performance. However, some users mention issues with the remote control's responsiveness and the lack of Wi-Fi connectivity. The absence of Dolby Vision support and occasional problems with the disc eject button are also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 932 reviews
  • Rated 3 out of 5 stars

    Average Blu-ray and DVD Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player does not play a Region 0 (zero) DVD. It also does not resume play when you power off the machine. The setup was seamless and flawlessly connected to my 5G WiFi.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Rated 3 out of 5 stars

    Good 4K, poor up-conversions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from this unit because although its blue ray and 4K playback was quite good, its up-convert capability from standard DVDs was pretty poor.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as advertised. Have always had success with Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 2 out of 5 stars

    We wound up returning it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on line to replace an older Blu-Ray player. The Panasonic is considered higher-end so I thought it would be good. It worked fine with older DVD's, but newer ones were an issue. It seemed the unit was looking for something on the DVDs that wasn't there. Finally, we took it back to Best Buy (they were excellent in just taking it back (no questions asked). We then took the advice of a sales associate to buyer a much cheaper unit. The new, cheaper one works great on all our DVD's!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Panasonic 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good 4k player but lack of light cable so sound can't connect to AV amplifier. Otherwise this will be very competitive machine in the market.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a DVD / Blue Ray Player it is really good, If you cant Stream this is your player!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    Middle of the road 4K player

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best or worse 4K player. I would say this is about middle of the road with loading times.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 3 out of 5 stars

    Average 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open button seems to have some lag and not want to work all of the time. Overall it works, but doesn't seem like it is the best quality.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 3 out of 5 stars

    Blue ray light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems adequate. Movie looked ok. Enabled me to access movies in my collection. Seems much more light built than my previous Sony unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super player…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture … I have an 85” 8k TV and this player provides crystal-clear picture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 1 out of 5 stars

    Unit broke after 2 months of light use. JUNK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit stopped working after 2 months of light use. I opened the disc tray one day after getting an error on the screen and it reeked of burnt plastic. I'm unfortunately out of the return period at Best Buy so now I'm stuck dealing with getting a replacement through the manufacturer. Why does Best Buy sell something so poorly made? It's a shame that Best Buy won't honor the products they sell after such a short period of time unless you buy an extended warranty. Two months of use is nothing. Take this one off the shelves Best Buy. It's junk.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Please reach out to us directly at shop.panasonic.com/livechat at your earliest convenience. Panasonic

  • Rated 3 out of 5 stars

    Does an ok job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for family member. It does an ok job at playing discs. Slow to load amd the menu system is clunky

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration. If you wish to have this issue checked, please contact the support team at shop.panasonic.com/support
      -A Panasonic

  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Blu-Ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-Ray player does not support wi-fi which seems crazy considering it's a newer model.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 1 out of 5 stars

    Freezes up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 30 days all of a sudden my players started freezing up. Sometimes the player works and sometimes it doesn’t I thought it was maybe the DVDs I was watching so I bought a new player a different brand a Sony. And that player works fine. I wish I could return this because I only had about 30 days but their return policy is 15 days so I’m not sure that I will want to buy from Best Buy again other than that I left Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 3 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine when i tried it. I think for the price it should have streaming options. Otherwise it should be lower.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 1 out of 5 stars

    4 month lifespan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the player January 9th. Stopped functioning May 7th. Will read certain cds for music, but any dvds, blurays or 4k uhd discs it claims are incompatible. Occasionally will say that disc contains no compatible data, or will open up folders as if looking for dat just to say no data available. Waste of money, lasted long enough that I can't return or exchange.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website. Panasonic

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    no remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How is this receiver gonna come without a remote controller. Can't do anything with it. No fast forward no rewind no pause ... Nothing. Not even with my 4k samsung remote. All I can do is play n that's it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Panasonic product, I always buy this brand for video

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Xmas gift so still not used. I have a prior Panasonic model with no problems so I’m expecting the same.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 2 out of 5 stars

    Horrible player even worse return issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first moment I opened it, I got “Disc not compatible” error. And yes, I upgraded the Firmware. I tried multiple discs as well. Horrible experience made worse by the fact that my return was delivered three days ago and Best Buy still says in transit. This will be my last order at Best Buy

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic