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Customer reviews

Rating 4.4 out of 5 stars with 932 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the 4K Ultra HD Dolby Atmos Audio DVD/CD/3D Blu-Ray Player, DP-UB150-K. Many appreciate its affordable price and compact size, along with the generally good performance. However, some users mention issues with the remote control's responsiveness and the lack of Wi-Fi connectivity. The absence of Dolby Vision support and occasional problems with the disc eject button are also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 932 reviews
  • Rated 1 out of 5 stars

    Junk Panny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly the worst electronic product I've ever purchased. After only a couple of months it would not recognize any disc, from 1080p to dvd to cd or 4k uhd. Endedup slamming on floor and thowing in garbage.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that we offer a warranty for our products, which is why we do not encourage customers to dispose of the product without proper troubleshooting and service, if required. -M Panasonic

  • Rated 2 out of 5 stars

    Junk. Less than 6mos old

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well when it's working. It likes to freeze up and not let you open it or functuon at all. Id better be able to get a replacement!!! Its only 6 months old!!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 1 out of 5 stars

    not a quality product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this dvd player in December, used it about 5 times for watching movies or listening to music and it just quit working in late February, past the return period.Never had this happen before, but I will not purchase this product ever again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote dead out of box, Panasonic support non-exis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote dead out of box, Panasonic support non-existent.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -M Panasonic

  • Rated 1 out of 5 stars

    Never order online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ordered online. It arrived with the player loose in box as well as remote and power cord. The box sounded like a stack of legos as I opened it. No packing material at all. No guide. Appeared as if someone returned it and it was them immediately sent out to me. I will never order on line fro Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so sorry that your experience did not match your expectations. We would kindly recommend you to address this with the retailer directly and we truly hope the situation will get sorted out as soon as possible. Panasonic

  • Rated 1 out of 5 stars

    Junk. Don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to constantly reset the unit by unplugging it. It freezes weather I'm using the remote or the player itself. Its the worst electronic product I've purchased in over a decade. And not returnable. Please make another selection. I should have stayed with Sony.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    Get What U Pay 4 - BEWARE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't help but write a review. Bought this in Sept 2020 and just went out on me on 1/27/21. Door will not eject. Remote and eject button on unit didn't work. I'm guessing the door motor went out? Who knows. Passed my return period so fml. Was good when it worked and was happy about the price but then whah whah. I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 2 out of 5 stars

    Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control was just to small. The unit itself was good.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    A nice expensive 4k player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product just what I wanted I was looking around for this protector brand everyone else wanted more for it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    Dissapointed Disappointed customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Open box 4k player should of been returned ba to the manufacturer instead of being resold to someone. This is the first time that I bought a open box Of a product and will be the last time. Will always buy never been open products 4k tv or 4k players

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so sorry that your experience did not match your expectations. We would kindly recommend you to address this with the retailer directly and we truly hope the situation will get sorted out as soon as possible. Panasonic

  • Rated 1 out of 5 stars

    Blu-Ray player that wouldn't play Blu-Ray disks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not play any of my Blu-Ray or 4K disks, only my old DVD's. Exchanged it for a Sony 4K player that has played all the disk that this Panasonic said was incompatible.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Let's fool this fool.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flim-flam deal. I ordered a new player, but got a box that obviously had been opened, poorly retaped. The electrical cord was hand wrapped etc. Returned to Best Buy, ended up paying more for am LG player.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! The status of the box needs to be checked with the seller directly. The products listed as new are sealed properly. -M Panasonic

  • Rated 2 out of 5 stars

    Cheap price cheap product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item would not work with my 4 month old Toshiba TV . Returned it and bought a LG.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 2 out of 5 stars

    Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, refurbished product. But its not they always advertise

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at shop.panasonic.com/support
      -A Panasonic

  • Rated 5 out of 5 stars

    Best Buy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works fine, and is exactly as it was advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 1 out of 5 stars

    Failed after a few weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked long enough to get through the return period... intermittent failure losing video and/or sound for a moment to a few minutes.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear of the trouble you are having with the player. Please reach out to the Support team via LiveChat options so we can troubleshoot the situation. Panasonic

  • Rated 1 out of 5 stars

    Delivering problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player works as described. But having it ship to my home was a bad experience because of one delivery person sent my item to a different house. Wasted my 2+ hours on trying to track my order and waiting to chat with a person to reship my order.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review! -M Panasonic

  • Rated 1 out of 5 stars

    4k Blu-ray player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this product it stop working I got this blu-ray player on September 29-2022 and it has stopped working

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -C Panasonic

  • Rated 1 out of 5 stars

    Annoyed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it not sure if it was just a faculty mess up but the tray wouldnt open at first then it woulsnt close after that

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi. We are sorry to read about this negative experience. -G Panasonic

  • Rated 1 out of 5 stars

    Did not work as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing experience. The Blue-ray player did not work, but the DVD player worked. Not sure why or what is going on, but I had to return the player.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic